I stayed here with a friend on a Saturday and Sunday night. Expecting an average pub/hotel we were pleasantly surprised. The staff were beyond friendly, except for one man, I believe a manager, seemed quite short tempered with the housekeeping staff. The housekeepers in question, two young women (I assume students with weekend jobs by the looks of their ages) were exceptionally pleasant, wishing myself and my friend a Good Morning and holding doors open for us when possible. I found the room clean and tidy, obviously they had taken care with the cleaning, and when we were present in the room on Sunday they asked us if we needed anything. They were particularly accommodating, and met our every need. We even heard them singing whilst doing the other rooms, adding unexpected, yet very welcome entertainment. They simply added an extra level of brilliance to a good trip - we left them a tip when we left on the Sunday, hopefully showing our gratitude. The bar staff were friendly, and you could tell the atmosphere among the staff was a good one, with brilliant relationships. Even the man behind the bar (another duty manager I assume) helped the cleaners when they appeared to have a problem. At breakfast they seemed to joke around with each other though they appeared short staffed. A genuinely jolly atmosphere. On the Saturday night the bar area was loud but comfortable, creating an amiable place to be. The food was excellent and the staff well beyond expectation. As I previously stated, a few times we saw staff rushing around as though there were not enough on shift - particularly between reception and the bar, and the housekeeping staff seemed short. I tip my hat to the two girls - they really created an excellent atmosphere beyond the external view of the pub giving a sense that they cared beyond appearances. Should you decide to go I would look out for these two girls, they stuck in my mind as an excellent addition to the staff. Also, the man behind the bar on Saturday, seemingly in charge, was excellent, creating banter and a good joking atmosphere among regulars and visitors alike.
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- Also Known As:
- Fieldhead Hotel Leicester, Leicestershire