From the moment i arrived i was treated as you would expect. Staff were polite and cheerful and most of all very very helpful. Was given my room and decided to shower before i ate. But found there was a problem with the shower, went back to bar area duty manager came had a look and very quickly relocated me to a new room. And this was the standard of customer service you can expect at this hotel.No messing about.,
The room was warm and comfortable, nice king-size bed, linen looked like new bathroom clean. Only down side was the ceiling in room 20 it could do with a repaint. But that's me being picky.
The food from breakfast to evening meal during my 3 night stay i found was excellent and well priced no complaints at all. Served quickly and always with a smile and a check back.
Thank you very much for a near perfect stay.............
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- Also Known As:
- Fieldhead Hotel Leicester, Leicestershire