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“A little gem.”
Review of Fieldhead Hotel

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Fieldhead Hotel
Ranked #22 of 40 Hotels in Leicester
UK
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A little gem.”
Reviewed 8 July 2013

Stayed for three nights - £45 Friday night, £60 Saturday night and £45 Sunday night - all per room and includes breakfast and no extra charge for two dogs so excellent value for money.
Staff - friendly, welcoming and helpful - nothing too much trouble for them.
Room - room number 14 - very clean and a good size - enough room for a greyhound to spread out. Nice and quiet. Very good shower.
Food - veggie food quite adventurous - price is average. Breakfast served til 12 so no need to rush. Good selection on a la carte menu (happy to adapt for veggie).


Would definitely stay again. A no nonsense hotel which understands the meaning of customer service.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flo2009Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 21 July 2013
Thank you for recent review for the Fieldhead Hotel. I am glad that you and your two dogs enjoyed your stay with us. We do try accomadate all types of customers wants and needs and I am happy this has been a success for you.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Holmfirth, United Kingdom
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 July 2013

This was a fleeting visit, booked on the day and we could have stayed all week. Friendly, helpful staff, a lively, buzzing bar/restaurant, excellently equipped, spotless rooms - all in all a surprise find.

Breakfast is served until 12.00 (a la carte only after 10.00) and ours was really nice with good quality ingredients and "proper" coffee. Mid-day and evening meals are pub style - we arrived too late to eat but the food looked nice and seemed very reasonable.

Having read some of the negative comments, I can only conclude that those people expect far too much. Normal travellers with normal expectations are likely to be as pleasantly surprised as we were.

Room Tip: There will be some traffic noise from around 07.00, but this shouldn't disturb too much. Rooms f...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnBarra57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 21 July 2013
Thank you for taking the time to provide your review the Fieldhead Hotel. I am very pleased that your recent stay with us was most pleasant.
We do try to provide a quality product at a reasonable price and I am glad that this has been executed to with a high satndard.
Once again let me thank you for your feedback and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wells, United Kingdom
Level 6 Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 July 2013

I really want Old English Inns to succeed. I like- the old buildings, the environment, the menu, the value and in most cases the rooms. The concept and the marketing is first class, but it is let down on delivery. At a previous OEI stay one kitchen hand walked through the restaurant eating some toast and another with a slop bucket. The Fieldhead is a nice hotel, looks good, is well situated and laid out. The room was great, clean and comfortable - plus at £55, good value. Now the niggles! No confirmation of booking...we phoned 3 times on our way to Leic to check but there was no answer. Customers are greeted with the universal ' yer alright?' (reception, bar and restaurant).
The menu always reads well but the food doesn't quite live up to the hype. At breakfast ( good selection) we had excellent service ('yer alright?!) but mine was swimming in fat and my wife's smoked salmon and scrambled egg was sitting in a watery fluid which covered the plate and had to be poured off.
'Free wifi' involves registering with Cloud Services and having to give over a mass of personal data that I did not wish to do. Bit naughty.
With some fairly basic tweaks on execution the operation could be outstanding. I sincerely hope they take note of feedback they get from their exhaustive customer survey!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 21 July 2013
Thank you for recent feedback regarding your recent stay with us at the Fieldhead Hotel. I am glad that you were impressed with the Hotel’s surroundings and the rooms were to a high standard of cleanliness.
I am sorry that you did not receive confirmation of booking as this part of our standard procedures and this information will be passed onto our team dealing with processing reservations.
The feedback that is generated from all avenues that we receive is relayed back to our team, as this information is invaluable to us and I am confident we will continue to improve our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hertfordshire
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 June 2013

A good base for us, receptionist and all staff very pleasant, room very clean. Next time you have a refit etc, maybe think about locating the courtyard area and smoking hut away from the bedrooms ie: the other side where the shipping container is, Hmm, nice weather on the Friday obviously people want to sit outside, the noise from a group of builders and a group of woman was incredible, they must have been drunk, outside the bedrooms not ideal. So although not the quietest place to stay in warmer weather, we will maybe use the Fieldhead again at a different time of year,

Room Tip: Ask if there are any rooms that don't back on to the smoking area/courtyard
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank HertfordshireJenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 2 July 2013
Thank you for valuable feedback. I am glad that you received a high standard of service from our team and that your rooms cleanliness was to an equal standard. I am sorry that during your time with us you were disrupted by other customers using our courtyard area and assure you that in future we will be closely monitoring this. Once again let me thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billericay, United Kingdom
Level 5 Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 26 June 2013

We stayed one night at this hotel as it was conveniently situated close to the motorway- as we were going to the Download festival at Donnington. The staff were friendly and our room was clean, although it was a little tired looking.
WE only eat at breakfast, which was good with plenty of choice and caring staff.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larchie31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Public Relations Manager at Fieldhead Hotel, responded to this review, 2 July 2013
Thank you for taking the time to give us your recent review. I am glad that tour recent stay with us was pleasant and provided everything you needed at a valuable price. We are currently carrying out work to up date areas of the Hotel and we look forward to welcoming you back and hope you appreciate the improvements we are making.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2013

This has got to be the best hotel I have stayed in, in my life. The breakfasts are delicious, the meal deals are great value, very comfy and pleasant rooms, clean bath room, great service. Can not fault it. Shame that the advertised 'free wi fi' is via The Cloud which can be hit and miss at times. Everything else is spot on though, right to the ales in the pub! We stayed for Download festival. amazing value!

Room Tip: Book well in advance and off peak!
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nealo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 25 June 2013
Thank you for taking your time to give us valuable feedback. I am very pleased that your stay with us was most enjoyable and that our standards have been met and exceeded your expectations. We look forward to welcoming you back in the near future and will work on improving our Wi-Fi services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, United Kingdom
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 June 2013

Stayed here for 2 nights as we had received vouchers for this chain of hotels as a present. Have stayed here before and its ok.
Good location, about 15 miles from Leicester City Centre and on the main bus route. Rooms are clean and functional, nicely decorated in keeping with the age of the original building. Found the room to hot even though all the heating was off- only had a duvet to sleep under, no sheet so spent the night tossing and turning!
Good choice of breakfast options and tasty too.Evening meal was a bit dissappointing- mostly appeared to be microwave ping meals! I ordered the chicken pie- it was really overcooked and the chicken was dry and chewy. Should have complianed at the time, but we had been out all day and just wanted a quick meal before returning to the room to relax.
Choice of ales could be better- only had IPA, Speckled hen and another IPA, whould have liked more choice really.
Still enjoyed our stay and would stay in hotel again - not sure if i would use the restaurant again though!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vickig75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris_Garnett, Guest Relations Manager at Fieldhead Hotel, responded to this review, 25 June 2013
Thank you for your recent feedback regarding your stay with us. I am sorry that you feel that we our food standards were not satisfactory and this is not what we aim to deliver. We are part Old English Inns but we do try to install our own individuality. We are glad that you enjoyed your overall stay with us and I am sure that there lessons to be learned and improve on.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fieldhead Hotel

Property: Fieldhead Hotel
Address: Markfield Lane, Leicester LE67 9PS, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#9 Romantic Hotel in Leicester
#9 Business Hotel in Leicester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Fieldhead Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Fieldhead Hotel Leicester, Leicestershire

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