Great warm friendly welcome from the receptionist when we arrived. Did all the usual check in things and then asked if we wanted to book dinner at the adjacent Beefeater. When we checked in we weren't sure of our plans but receptionist just wanted to point out that there was a big group booking in for later that evening just so we were aware.
Great 1st impression.
Stayed on the 1st floor in a room overlooking the car park. It was a hot day so window open and fan provided which was great.
Could not fault the room at all. Spotless. As many of my reviews state, i used to work in hotels so i am always looking out for little things.
Best night sleep that i had in a long time.
Would recommend it to anyone.
Upon checking out, i asked the receptionist for the name of the manager of the Beefeater. Receptionist seemed genuinely concerned by us having an issue. I advised that we would call later to discuss. About an hour after we left, i got a call from the manager to discuss my feedback.
Amazing customer service. It seems that between the hotel and restaurant, there is a great time spirit and a genuine passion for customer care. This is something i really look out for and was really really impressed.
Stay here if visiting anywhere in the Leicestershire area as it is a great base to be able to explore from.
- Official Description (provided by the hotel):
- Blast off at the National Space Centre or enjoy the big match five minutes away at King Power Stadium ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Leicester (Braunstone) Hotel Leicestershire