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“the roberts family”

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Premier Inn Leicester North West Hotel
Ranked #17 of 41 Hotels in Leicester
Reviewed 28 February 2012

We were made to feel very welcome, the room we had was also very clean.The staff here
are fantastic nothing is to much trouble for them. So a big thankyou to all who made our
stay so comfortable.

  • Stayed: February 2012, travelled with family
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Thank karen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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389 - 395 of 424 reviews

Reviewed 27 February 2012

Myself and my two daughters (aged 9 and 13) recently stayed at this hotel. We was greeted by a very friendly Ben who made us feel very welcome from the moment we all walked in . The hotel room was clean and warm. Ben even said to me if i needed any suggestions on taking the girls all i had to was ask him . We will definately be using this hotel again

  • Stayed: February 2012, travelled with family
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Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

I've stayed at this Premier Inn a few times over the last 2 months. Very friendly staff (special mention for Ben), the rooms are spacious, clean and comfortable. The Gynsills restaurant has a very reasonably priced and varied menu, it does get busy on a weekend so book a table.

Very happy customer - thank you.

  • Stayed: February 2012, travelled solo
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Thank Spike689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

We had a very good nights stay at Leicester North West. I asked for an extra bed for my grandson and Ben was good enough to make it up whilst we ate dinner.The room was clean and warm, even when it was -7 outside. Callum (age 4) has told his cousin how good it was and about his friend Ben who helped him find a duck. My daughter and I were very impressed by the friendly staff and comfortable room. We will be back again soon!

  • Stayed: February 2012, travelled with family
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Thank Nola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

Be aware this is an older style Premier Inn, staff are friendly enough and good on site facilities. The rooms are very dated and a little scruffy. I stayed on a very cold night and a heater the size it was could not warm a room of the large size.

  • Stayed: February 2012, travelled on business
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Thank Chesterley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Leicester North West Hotel, responded to this reviewResponded 16 February 2012

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests enjoy a relaxing stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2012

The Staff at the Priemier inn are always Happy and helpful at the Hotel which is what you need after a long drive i stay in this hotel a couple of times a month for business the girl on Reception Hayley cant do enough for you always happy and smiling i would reccomend this hotel to any business travelers like my self also there is a cracking Indian resturant about half a mile from hotel in Glenfield called Sands its superb .
Thanks to all the staff at Premier inn Cheers B .

Room Tip: Room s on the back are good but they all are .
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  • Stayed: February 2012, travelled on business
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1  Thank brian_laughlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2012

Staying away for my business needs has seen me staying at Leicester North West for most days of the week for many, many months now. The staff are always friendly, obliging and always ready for a good natter. Special mention to Ben, Hayley, Boni, Chloe, Laura, Jim, Sue and newly aquainted manager Emma. The Gynsill's restaurant staff are also very friendly and again most helpfull, Clare, Sarah, Rachel, Sally Ann, Toni, Ben and Kirsty to mention a few. Efficiently run by Hilary & Carl who are always most helpful.

Room Tip: For early nights; ask for a room facing the car park and not the Pub.
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  • Stayed: January 2012, travelled on business
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3  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Leicester North West Hotel

Address: Leicester Road | Glenfield, Leicester LE3 8HB, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Leicester
#5 Business Hotel in Leicester
Price Range: £46 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Leicester North West Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Conveniently located within easy reach of the M1, national rail and air links. Ideally situated for both business and leisure guests. For shops and local amenities Leicester city centre is only 3 miles away. Our Leicester North West Premier Inn has everything you would expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Leicester North West Hotel Leicestershire

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