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“Excellent”

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Premier Inn Leicester North West Hotel
Ranked #13 of 40 Hotels in Leicester
Yeovil, Somerset, England
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent”
Reviewed 10 January 2014

As quite regular visitors to this Premier Inn we were again very impressed.On this occasion we were joined by our son and his family. Both rooms were prepared to a hight standard. The staff as usual friendly and efficient. Rooms quiet and comfortable.
We were joined by more family members for breakfast bringing our numbers up to eleven.The dining room was very busy, we were particularly impressed by the breakfast waitress Janine who took our orders. She was very friendly but remained focused to ensure we got all that we wanted. We all received the correct order and enjoyed a good breakfast. The children in the party were well catered for.
We would highly recommend this hotel.

Room Tip: We rang in advance of arrival to request ground floor room.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stupug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
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    28
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dorset, UK
Level 4 Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 January 2014

We are not normally Premier Inn customers but as the nearest hotel to a wedding venue we chose this hotel in the leafy suburbs of North Leicester. When we arrived we were met with a sign saying that the receptionist was away from the desk helping other residents. We pressed the bell and she duly arrived. Our check in having previously booked on line was short and swift. We arrived at the room which was good sized and of typical Premier Inn standards. Unfortunately on a cold day we were unable to increase the room temperature through the bedroom control and had to summon the receptionist to our help. She was also unable to increase the heating and so provided us with an additional electric fire having first told us that there was a general problem with the controls in some of the rooms.

I don't know whether Premier Inn normally expect guests in double occupancy booked rooms to share towels however we only had one set of bath and hand towels and so had to return to reception to ask for another set.

The room and en-suite were clean and tidy and the plumbing worked well. As is the norm in budget hotels soap and shower/shampoo gel were provided through on-wall dispensers (which worked) but we would recommend that potential customers bring their own favourite products if needed. A small bar of soap would not have gone amiss for bathing purposes, difficult to bath using shower gel!

We dined the first of our two nights in the adjoining restaurant. For some reason the builders had not included a short covered walk way between the hotel and the adjoining pub/restaurant and so on a particular rainy evening we had to run to avoid getting wet and similarly the next morning for breakfast although we noticed one large umbrella which subsequently we realised was for the use of guests.

Although we weren't advised to book a table for dinner on arrival we are glad we did because the restaurant was heaving with people and there was even a queue at the bar which didn’t seem to be moving at all. Fortunately we didn't have to wait long for a table to be vacated. Food was of average pub standards, not particularly healthy but on the whole we feel good value for money and cooked well. At £15, the bottle of Rioja was good value compared with normal restaurant inflated prices but the G&Ts coming in at nearly £5 each for a single measure were definitely not! Service, given the numbers of diners, was very efficient. This is a family diner style restaurant and you do not come here for a quiet dining experience but for a cheap and cheerful meal it was fine.

The Premier Breakfast was good value at £8 and the breakfast staff were very polite attentive and efficient. As you would expect at this price with the exception of the plate of cooked food everything else was DIY.

One very nice touch was the provision of a windscreen de-icer spray and scraper for use on the frosty morning of our departure. Not even the most expensive hotels have provided this service, well done.

Certainly if we are in the area we would stay here again and maybe the covered walkway will be in place by then!

Room Tip: There is no lift so take a ground floor room if you can't manage steps. All rooms will be quiet...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tonj48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level 5 Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 January 2014

Booked for New Year as we have friends in Leicester, prices were great, not put up for New Year. Very nice helpful staff same in the restaurant Gynnsills, would greatly recommend this hotel. Bus stop right outside to take you into town the Shyer's Shopping centre is a must

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Parc123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level 6 Contributor
308 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 31 December 2013 via mobile

This hotel was an idea base to attend a national sales meeting in Leicester, the staff were very helpful and the food in the restraunt was excellent, will stay here again when in the area.
This is a hotel that I would recommend to anyone looking for somewhere to stay in this area of the country.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goggin2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meath Ireland
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2013

This is a great premier Inn. Stayed there on Saturday night with two children and husband. We were greeted by a lovley receptionist called Emma, a little game involving hidden christmas tree decorations had been arranged for the children, our towels were cleverly arranged into Rudolph the Reinder in the room and everything was just perfect. We had a quiet nights sleep in the supersize bed, loads of room for the childrens beds, plenty of channels on the tv. Highly recommend for short breaks.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 December 2013 via mobile

Stayed here overnight on business, the hotel is near to the motorway. The rooms are basic but clean.

The staff on reception were brilliant. When I asked for extra towels and milk they were very accommodating.

The hotel is connected to a pub which serves food, however didn't eat there we had a drink which was quiet and relaxed.

Stayed October 2013, travelled on business
Helpful?
Thank moredela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallsend,England.
Level 4 Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 November 2013

Stayed here about three weeks ago and really enjoyed my stay I was met by two very helpful and cheerful girls and stayed in a very comfortable and clean room which looked out onto the rear car park which was like a wildlife park there was an abundance of wildlife walking about the grass to the rear of the car park which made my stay all the more enjoyable and I would definitely stay here again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeordieRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Leicester North West Hotel

Property: Premier Inn Leicester North West Hotel
Address: Leicester Road | Glenfield, Leicester LE3 8HB, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Leicester
#5 Business Hotel in Leicester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Leicester North West Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Conveniently located within easy reach of the M1, national rail and air links. Ideally situated for both business and leisure guests. For shops and local amenities Leicester city centre is only 3 miles away. Our Leicester North West Premier Inn has everything you would expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
Also Known As:
Premier Inn Leicester North West Hotel Leicestershire

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