My partner & I booked in here for a night in December. On arrival we were charged £15 each for breakfast which was advertised as £7.50. This was subsequently acknowledged as an error & refunded. On arrival in the room it was bitterly cold. Despite adjusting the temperature control, no heat was emitted from the room heater. The television did not work; there was only 1 set of towels for 2 people; and worst of all there was dry blood splattered on the wash basin. Requesting a change of room we were informed that it was not possible as the hotel was full. There was no housekeeping service but we were given another set of towels & another TV which I had to carry to the room. As it was now quite late we decided we had little option but to endure the situation & to our disgust had to clean the wash basin ourselves. The night was interupted on several occasions by noises from our bathroom which seemed to occur when an adjacent room used their facilities! All in all, it was not a pleasant experience. We were due to return the following week for a further 2 nights - we obviously booked in elsewhere. To compound the above, a letter to the hotel management outlining the above has not elicited any reply or apology.
- Official Description (provided by the hotel):
- Conveniently located within easy reach of the M1, national rail and air links. Ideally situated for both business and leisure guests. For shops and local amenities Leicester city centre is only 3 miles away. Our Leicester North West Premier Inn has everything you would expect, incredibly comfy beds in every room and an onsite restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with 5viajes2012 S.L. so you can book your Premier Inn Leicester North West Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Leicester North West Hotel Leicestershire