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“Nice food, surly waiter”

San Carlo - Leicester
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Ranked #214 of 1,275 Restaurants in Leicester
Price range: US$51 - US$51
Cuisines: Italian
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Restaurant details
Dining options: After-hours, Breakfast, Dinner, Lunch, Reservations
Description: Part of the award winning San Carlo restaurant group; San Carlo Leicester is a thriving hub of authentic Italian cuisine. Run by Italian directors and staff, like all San Carlo restaurants, Leicester has a fine extensive menu produced with the freshest Italian ingredients to suit all tastes. It also boasts Leicester’s only wood burning oven to make the freshest pizzas for miles.
Reviewed 3 weeks ago

Firstly the food - very good & tasty. Dessert platter was a bit samey, 3 mini portions all very similar texture. Reasonable value for money.

Now the staff - not very hospitable. We went in early Sunday evening, no one else in the restaurant when we arrived. The waiter (possibly the manager), asked us if we’d been before & went on to begrudgingly explain the new menu, introduced a few months ago. Wasn’t at all accommodating when my partner wanted a potato dish that wasn’t on the same part of the menu as his main. He didn’t offer any guidance on which veg would go with the dish I’d chosen. Very aloof. The young girl who brought our meals was very pleasant. Another older waiter spent the whole time talking to a group of customers who came in a little after us. Seemed like regulars were welcome. Walk-ins, like us, not so much.

Thank Suehh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 909 reviews

Reviewed 3 weeks ago via mobile

We used to come here for the great food and good value for money despite the horrendously rude staff. However the food has got worse and worse, smaller and smaller.. and when you ask for something you'll get something totally different. The staff have always been rude, but the last visit has been the cherry on top of not returning. There were a couple of men f-ing and blinding very loudly while we were trying to enjoy our meals, in which the manager replied to me 'I can't say anything as I am a polite person, just don't listen to them' and some other gibberish.
We will not be returning to this stupidly overpriced excuse of a restaurant.

Thank Lrose038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

Absolutely lovely meal here. The huge thank you has to go to the amazing waiter santino who served 20 plus people on his own. Well done and a credit to your organisation.

Thank racheldylanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

Nice Italian joint will food that is delicious. Good choice of wine and sea food. Enjoyed it a lot .

Thank Snehal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018

Stopped by for lunch on a weekday. It was pretty quiet but lovely inside and the service was good. We both enjoyed a pasta dish and a glass of wine. It was delicious although I could have eaten a bit more. However had ice cream immersed in espresso coffee and Baileys for pudding which was yummy. Would definitely recommend and visit again if ever in the area again.

    • Value
    • Service
    • Food
Thank HBCourage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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