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“Poor experience on busy weekend”
Review of The Lincoln Hotel

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The Lincoln Hotel
Ranked #6 of 14 Hotels in Lincoln
Certificate of Excellence
Edinburgh, United Kingdom
Level 1 Contributor
4 reviews
“Poor experience on busy weekend”
Reviewed 6 August 2014

We had stayed before when attending a conference but despite the convenience are not sure we would again as despite booking some time in advance the room we had was not of comparable quality to the one our children had at the same price and the waiting staff were only just coping with a full hotel

Room Tip: Avoid 215 next to lift and a lot of noise from outside
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hilary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 29 August 2014
Dear Guest

I was sorry to read the comments following your recent visit to The Lincoln Hotel. Please accept my sincere apologies for any disappointment that you experienced during your stay.

Whilst we do have a variety of rooms to suit different needs, sometimes are we able to give complimentary upgrades to guest’s dependant on the requests that are made prior to check-in. For example if you would prefer a bath with shower over it instead of a larger shower only bathroom. These requests go some way to determining which rooms are allocated to each booking. We would be more than happy to discuss these options in depth with you next time you make a reservation.

I do hope that we will still have the pleasure of welcoming you back to The Lincoln Hotel.

Yours sincerely

James Little
General Manager
The Lincoln Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (700)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014 via mobile

Stayed for one night bed and breakfast. We were a family of two adults and one child aged 11. We had a great time the hotel is lovely and the staff very professional and friendly. We had a lovely room. And breakfast was very nice scrambled eggs excellent.
Sat outside in the grounds and had an excellent beef sandwich and chips our son had the children's meal very reasonable price. The view of the cathedral is amazing and you are close to the castle. Parking was free, always good to park so close.
Would not hesitate to come back again ,next year is going to be awesome for Lincoln with the refurbishment of the castle completed.

Stayed August 2014, travelled with family
Helpful?
Thank Eveg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for your kind review.

I will ensure that your comments are passed on to the staff as they will be delighted to learn that you enjoyed your stay with us.

Our outside area, Green Square, is definitely a prime spot to enjoy lunch in the sunshine with fantastic views of the Cathedral. Next year will be be a great year for Lincoln; as you mention the Castle refurbishment will be completed and the city will also be celebrating the 800th anniversary of Magna Carta.

We look forward to welcoming you back on your next visit.

Yours sincerely
James Little
General Manager
The Lincoln Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

We stayed at this hotel on the first night of our honeymoon 45 years ago and decided to return for our anniversary. The hotel looks over the Cathedral so you cannot be more central for the sights of Lincoln. The rooms are comfortable, all the staff are very friendly and helpful. Breakfast is a buffet, but replenished continually and freshly cooked items such as kippers or eggs Benedict available on request. The food, in the small intimate restaurant, is superb. Wifi is free. If possible get a room looking over the cathedral on the top floor - and look at the bowler hat lamp shades in the corridor!

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank GrandmaMBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for your kind review.

I was delighted to read that you chose to return to The Lincoln Hotel and stay with us for your special anniversary.

It is also very pleasing to hear your comments about the food, both at breakfast and in the Green Room. We take great pride in the fact that we won Restaurant of the Year in the Select Lincolnshire Food, Drink and Hospitality Awards 2014.

I am very pleased that you enjoyed your stay and we look forward to welcoming you back on your next visit.

Yours sincerely
James Little
General Manager
The Lincoln Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cwmbran
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 August 2014

We've just come back from a visit to Lincoln staying in the Lincoln Hotel and on the whole the stay was very enjoyable. Despite a hiccup with the room which we were allocated on arrival which had no shelf space or air conditioning and was very small the very helpful receptionist offered us a room with a cathedral view which was a whole universe better than the original,which begs the question why were we allocated such a porky room in the first place? The view of the cathedral was amazing and from then on our stay was first class We had a meal in the Green room which we highly recommend to anyone and if you can guarantee a room overlooking the cathedral then the hotel too can be highly recommended

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank martCwmbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 29 August 2014
Dear Guest

Thank you for sharing your kind review on Tripadvisor.

I was very pleased to read that you enjoyed staying with us; the food served for your evening meal and of course the fantastic view of the Cathedral from your room.

We look forward to welcoming you back at The Lincoln Hotel soon.

Yours sincerely

James Little
General Manager
The Lincoln Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Stayed on a Travelzoo offer and had a brilliant short break.All the hotel staff were very pleasant , welcoming and highly efficient. The cathedral view rooms are really very impressive with a balcony from which to view the cathedral which is literally just over the road.Rooms are clean and the outside sitting area in front of the hotel very pleasant .Obviously beautifully situated for the castle and cathedral and should you not want to negotiate Steep Hill , the ride and walk shuttle bus and/or city tour buses stop at the hotel car park and take you down to the city and Brayford waterfront. The hotel Green Room restaurant food was delicious , well cooked, beautifully presented with very pleasant staff service. Breakfasts are served in a room near the bar and were of a similar high standard.
Highly recommended .

Room Tip: Choose the cathedral view rooms
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank KilimanjaroBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for sharing your review on Tripadvisor.

I was very pleased to read that you had an enjoyable stay with us, especially as you were able to take in some of the best views of Lincoln Cathedral whilst you were here.

I will ensure that your comments are passed on to the staff concerned as they all work extremely hard to maintain high levels of customer service for all our guests.

It is also very pleasing to hear your positive comments about the standard of food in our Green Room restaurant. The kitchen team are still celebrating after winning Select Lincolnshire's Restaurant of the Year 2014 award!

I look forward to welcoming you back on your next visit.

Yours sincerely

James Little
General Manager
The Lincoln Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 August 2014 via mobile

Brilliant location no doubt . Great service. Quite pricey but fact parking included is a plus . Cathedral rooms look out to as they say the cathedral . Which view will be more appreciated in the evenings . When the cathedral is back lit . Definately recommended !

Stayed May 2014
Helpful?
Thank Charlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 5 August 2014
Dear Guest

Thank you for sharing your kind review on Tripadvisor.

I was very pleased to read that you enjoyed staying with us and the service offered by our team. I am glad you were able to enjoy the views of the Cathedral, which I agree is exceptionally beautiful when illuminated in the evenings.

We look forward to welcoming you back at The Lincoln Hotel soon.

Yours sincerely

James Little

General Manager
The Lincoln Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 August 2014 via mobile

Although we live in Lincoln, we stayed here for an anniversary celebration.

Dinner at the hotel was amazing and the room was lovely. The cathedral view was stunning and we had a wonderful stay. Breakfast was great also and the location meant it was easy to go and enjoy the historic city straight afterwards.

Stayed July 2014, travelled as a couple
Helpful?
Thank Joel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review, 4 August 2014
Dear Guest

Thank you for your kind review. I am delighted to hear that you enjoyed your recent stay at The Lincoln Hotel.

We look forward to welcoming you back in the future.

Yours sincerely

James Little
General Manager
The Lincoln Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lincoln Hotel

Property: The Lincoln Hotel
Address: Eastgate, Lincoln LN2 1PN, England
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Lincoln
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Lincoln Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
The Lincoln Hotel is set in the very heart of uphill Lincoln, with the best views of the Cathedral to be found in the city. This stunning part of Lincoln is packed full of history, glamour and sophistication. We want our guests to relax, unwind and rest, after a busy day exploring the historic city, or a stressful day of meetings. With a fully stocked bar and a fantastic restaurant. The Lincoln Hotel offers everything you could possibly need for a memorable and enjoyable Lincoln experience. Our dishes are made using fine, locally sourced, seasonal Lincolnshire produce. You can enjoy your meal with a glass of wine from our carefully chosen list, or another drink from our bar. Finish your day off in style with a delicious three-course meal from our Green Room restaurant. Our chefs have created a menu combining traditional flavours with a contemporary twist. For the perfect end to your dinner, indulge in a delicious dessert or try some of our local Lincolnshire cheese. ... more   less 
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