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“Excellent location, nice hotel but........”
Review of The White Hart

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The White Hart
Ranked #10 of 14 Hotels in Lincoln
Certificate of Excellence
Reviewed 7 December 2013

I have just come back from a two night break which was a visit to the Chirstmas markets and also took my parents as a Christmas treat. We went expecting everywhere to be busy and noisy. Luckily I had read the reivews so packed some earplugs which I definitely needed. The rooms were really big and recently decorated (we were on the second floor) and of a good standard and the beds are very comfortable. But the soundproofing is diabolical. The wind howled through them and you could hear everything on the streets below. I really don't expect to have to bring and wear earplugs in a hotel that is costing £190 a night!!! This really is unacceptable and spoilt our stay. What is the point of a lovely, huge comfortable bed if it is too noisy to sleep?
The other gripe was the service in the bar. As one reviewer has commented, they have changed the bar and restaurant into 'dark, trendy, cold, modern areas'. We waited ages at the bar while the two staff fumbled about making cocktails. It would have been much better if they had a dedicated cocktail bar and left the residents bar area alone. And to only have two staff on at their busiest time of year is just plain daft
The food in the restaurant was nice, tasty and reasonable value for money. It was a limited menu, but that's what I would expect when they are so busy.
The staff however, were exceptional. Nothing was too much trouble and they were happy and friiendly - a top example of how great customer service should be. Considering the place was heaving, it would not have been surprising if they were stressed and off hand, but not one gave less than brilliant service.
The White Hart advertisies itself a being an umarket atmospheric hotel and to a degree this is correct. It is a shame that hotels feel the need to modernise so that the old world charm is lost. It is also a shame that they don't seem to think that it is important to make rooms quiet for people to sleep in! Please, double glaze the windows, sort the creaky floors out and get rid of the cocktail menu!

Room Tip: Ask for a room at the back of the hotel overlooking the cathedral and take earplugs....
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  • Stayed: December 2013, travelled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Milliedog65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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557 - 563 of 565 reviews

Reviewed 3 December 2013

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Paul J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 June 2017
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  • Stayed: June 2017, travelled solo
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Thank les-arrets-de-la-vie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2016 via mobile
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Stayed: November 2016, travelled on business
Thank Per H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2016
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Room Tip: Kun pyytää näköalan katedraalille, huoneeseen ei kuulu kadun äänet lainkaan.
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  • Stayed: March 2016, travelled on business
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Thank Jepro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2015
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Room Tip: Ci sono sicuramente stanze con vista sulla Cattedrale
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  • Stayed: December 2015, travelled on business
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Thank afloris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2015
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Thank Bartosz1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The White Hart

Address: Bailgate, Lincoln LN1 3AR, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Lincoln
Price Range: £91 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Hart 3*
Number of rooms: 50
Official Description (provided by the hotel):
Recently refurbished atmospheric Hotel at centre of most historic part of city, facing castle & cathedral. Free parking and Wi-Fi. Award winning restaurant and arguably the best cocktail bar in the city! 50 well appointed en-suite bedrooms, many with excellent views of the cathedral. ... more   less 
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Also Known As:
The White Hart Hotel Lincoln
White Hart Hotel Lincoln
White Hart Lincoln

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