I arrived at the hotel excited as it was a special surprise for my boyfriend’s birthday. I booked through bookings.com and received a confirmation of reservation which I printed as advised to present on arrival. There was a number on the confirmation to call when you got there to let them know you had arrived however the phone call left me feeling very disappointed and unsure of what to do next. When calling the number I was told we did not have a booking they had cancelled it. I had not been informed of this even though I had provided a contact email address. We had travelled from Sheffield to Lincoln to stay in the Tennyson Court Retreat which had such a fantastic write up by the owners but ended up with nowhere to stay that evening and spent over an hour trying to find any type of hotel with it being Easter weekend. I would advise anyone staying at the Tennyson Court Retreat to do everything in their power to make sure there stay is not ruined as ours were.
- Official Description (provided by the hotel):
- Self Catering / Bed and Breakfast in Lincoln, Lincolnshire. Set in a 19th-century cobbled courtyard, Tennyson Court was a Victorian racecourse stable. Old beams & wood floors define the classic charm of old England. The building has been elegantly converted, while retaining all the character of the 19th century. Self Catering Cottages in Lincoln, Lincolnshire have 1 double bedroom; 1-3 single or 1 twin & 2 single bedrooms; toilets(s), shower, lounge, kitchen (with dishwasher & washer dryer). Linen and Towels included. Free CableTV, Payphone and FREE Wireless Broadband Internet Access. B&B (Bed & Breakfast) Cottages in Lincoln, Lincolnshire consist of a double bedroom plus 1-3 single or 1 twin & 2 single bedrooms, shower, WC(s) and lounge. Cable TV & Telephone. Continental breakfast included. Secure courtyard parking inside automatic security gates ensure total privacy in an area of the city popular with residents and noted for its quiet Victorian charm and close proximity to the Cathedral, Castle and City centre. (10 min. walk). ... more less
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