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“Beautiful hotel, brilliant staff”
Review of The Castle Hotel

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The Castle Hotel
Ranked #8 of 14 Hotels in Lincoln
Certificate of Excellence
Reviewed 28 May 2014

Set in the cathedral quarter in Lincoln thie hotel brings a touch of luxury to any traveller. On arrival check in was easy and we were personally shown to our room by a very friendly bell boy. From then on the staff were very welcoming and even remembered our names. The room itself (Gibson) was spacious with a huge bathroom and deep wide bath. The TV was perfectly placed with good quality HD, we enjoyed the generous tea making facilities provided and room service capability. Downside was that we could not access the free wifi however I believe this was due our suite being on the top floor, this was not personally a problem however I could see it being an issue for business travellers. I will be recommending this hotel to friends and family and will probably return myself.

Stayed: May 2014, travelled as a couple
Thank Harley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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521 - 527 of 876 reviews

Reviewed 27 May 2014

Clearly a hotel where the owner has given very careful consideration to the needs and comfort of visitors. Stayed 3 nights and found all very relaxing, with a good atmosphere and pleasant & helpful staff.

  • Stayed: May 2014
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Thank Rawlinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Welcomed by friendly staff and shown to nice clean room. Great location in the city centre although the car park is a bit small to get a big car in. Staff went out of their way in the morning by packing up some bacon sandwiches and coffee for us.

Would happily return

Stayed: May 2014, travelled as a couple
Thank scrumbleton36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Found the Castle Hotel in Lincoln by chance, and decided for a couple of days away. We had an executive room " Alexander" situated on 1st Floor. Limited views ,downside was the room was very hot, although a three speed fan is provided in the room, but comfortable enough. Although the deliveries at 4am every morning woke us both. Don't know it there are rooms away from the courtyard but if there are, I would think they would be quieter. We stayed on a DBB basis and food in the restaurant is good/excellent but limited choice if staying more than a couple of nights. The staff at the hotel are very good and nothing seemed to be too much trouble and offers to help and offer ideas. Breakfast is good and plenty of choice and selection. The only down side for us as a couple was there are no easy chairs to enjoy a drink pre-dinner and relax. Good location for the cathedral and city centre even though there is good walk down a very steep hill but it is easy to get back by using the hop on and off bus service. Use your bus pass IF you have one.
The nearby Lincoln castle is undergoing some VERY major refurbishment and is not IMHO worth a visit as most of it seems to be closed or covered in scaffolding, but I can recommend the cathedral tea room for a cuppa and cake in the afternoon and use the "secret" garden if the weather is fine.

Room Tip: Choose rooms away from overlooking the courtyard if at all possible they may be quieter and cooler.
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  • Stayed: May 2014, travelled as a couple
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Thank hmacsnoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

We loved this hotel. We spent 3 nights here and were very happy with everything. We had different breakfasts each day from the menu and dinner on our last evening. The presentation was perfect and the food was delicious so we came back for lunch on their terrace after we had checked out and spent the morning strolling around Lincoln. We were blessed with glorious weather throughout our stay and particularly loved the Uphill area of Lincoln where the hotel is situated. The hotel is so close to the castle and the magnificent cathedral. Unfortunately only a small part of the castle can be visited at the moment as works are being carried out in preparation for next year's Magna Carta anniversary but that just means that we'll have to visit again and definitely stay at the Castle hotel. All staff members were really friendly and cheerful and looked after us well.

Stayed: May 2014, travelled as a couple
Thank coryangela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Near both the Castle and the Cathedral, this is an ideal location for exploring York. We stayed in Alexander, a room at the front end facing the castle. We could see the castle wall and we knew the cathedral was on the other side of a tree right in front of the hotel. Pleasant view in any case. The hotel has been recently refurbished and our room was lovely with lots of neutral colors and a nice new bathroom with walk-in shower. Everything was spotlessly clean. The only draw-back was that the room was small and had no luggage racks. I am sure staff would have brought us a luggage rack if we had asked, but for a two-night stay, we didn't bother with it and I'm not sure where we would have put it anyway. For a longer stay, we would have unpacked and used the adequate drawer and wardrobe space. Food at breakfast and at the lounge bar was quite good. The big highlight of our pleasant stay, though, was the extraordinary service. Staff were friendly and just could not do enough to be helpful. They always welcomed us back as if we were old friends and asked what all we had seen and done that day. The icing on the cake was that we thought the price was extremely reasonable. All in all, a great stay at a lovely hotel. So, why no fifth star from me? Two things: the absence of a lift and air conditioning.

Room Tip: Ask for a room with a view toward the castle and the cathedral.
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  • Stayed: May 2014, travelled with friends
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1  Thank mybagsrpackd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

This small hotel is right beside Lincoln Castle with its beautiful walls, opposite a sweet little garden and close to the Cathedral.
We found the staff very friendly and helpful (although my middle-aged husband and I don't really fit the epithet 'guys' which is how one member of staff addressed us).
Our courtyard room was smallish but well furnished with a comfortable bed and both firm cushions and soft pillows (feather, but the brochure says they will change if there's an allergy). It was clean and had an en-suite with good shower. There was a hospitality tray in the wardrobe - being a bit dim we didn't find it for a while!
Breakfast was certainly adequate - I only take Continental but my husband seemed to enjoy his cooked breakasts.
There was not as much information on Lincoln itself as I would have liked to find in the room, eg a map and a bit of the history (perhaps the Tourist Office have suitable leaflets).
The car park is rather small, but we were advised of this in advance and there is a large carpark just across the road.

Room Tip: The courtyard rooms are opposite the kitchen which can be a little noisy and of course there are kit...
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  • Stayed: May 2014, travelled as a couple
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Thank 377Sarah377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Castle Hotel

Address: Westgate, Lincoln LN1 3AS, England
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Lincoln
#5 Business Hotel in Lincoln
Price Range: £74 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Castle Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Castle hotel and Reform Restaurant is a luxury standard hotel located at the heart of Lincoln's historic quarter, nestled between the historic castle and magnificent cathedral offering views of both the Castle is the perfect location for both leisure and business guests. Reform restaurant at the Castle is an award winning restaurant serving modern European cuisine in a decadent yet relaxed setting. The Castle Bar is open to all for a few drinks or a quick snack. ... more   less 
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Also Known As:
Castle Hotel Lincoln

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