Everything started so well we were provided with drinks and lead to our tables at a reasonable time but that's where it ended. To say they may have been understaffed is a bit of an understatement. We were literally waiting an hour between each course. The starter of smoked salmon was nice enough but you can't really ruin a simple serving of salmon can you? The main on the other hand was one of the worst meals I have ever had the misfortune of eating. That wasn't before the waiters and waitress's had finishing throwing cutlery and empty glasses every where which was slightly embarrassing for all concerned and a little bit dangerous with all the broken glass on the floor. But anyway I kid you not the roast potatoes could have been used as a deadly weapon they were that hard. The turkey was like rubber and the vegetables were lacking in quantity, It seemed the food had been sat under a heat lamp for 3 years therefore the meal was ruined. Somebody complained and we were provided with complimentary wine, maybe to try to get us drunk so that we would forget how traumatic the meal had been, and then another hour later dessert was served and by then I think people had stopped caring if it was coming or not. Again it was a simplistic chocolate cake which was nice enough but couldn't have made up for how terrible the main was. Shortly after that it was already 10:30 and we couldn't get out quick enough. Terrific venue but an absolute horror inside, approach at your own caution.
- Official Description (provided by the hotel):
- At Charlotte House Lincoln you're more than just a customer - you're our guest. Our warm welcome is extended to all our guests whether travelling on business or leisure, Charlotte House is located opposite Lincoln Castle and Cathedral. With 14 unique rooms and suites and a choice of contemporary or traditional to choose from there's something to suit everyone's taste. We specialise in events and weddings, but ensuring a good night sleep is our main priority. We look forward to welcoming you soon. ... more less
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