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“Comfortable and Convenient ”
Review of Charlotte House

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Charlotte House
Ranked #15 of 49 Lincoln B&B and Inns
Certificate of Excellence
Lincoln, United Kingdom
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Comfortable and Convenient ”
Reviewed 15 August 2014 via mobile

We needed a place to stay for one night in the centre of Lincoln and didnt want to have to pay a fortune, Charlotte House provided just that.

We stayed in a superior double room, it was clean and comfortable with a spacious modern bathroom. The paintwork in the room was ageing slightly and could probably do with being repainted but it didnt really affect our stay.
The staff were very friendly and helpful.
The hotel bar wasn't cheap, but I dont think many hotel bars are! Parking on the other hanf was directly outside the hotel and at just £5 per night was very reasonable (especially compared to how much some car parks in Lincoln charge)

The hotel is ideally located by the Castle in Lincoln with easy access to many shops and restaurants on Bailgate and from there it's just a short walk down into the centre of the town (though beware this is via Steep Hill!)

Stayed August 2014, travelled as a couple
Helpful?
1 Thank 123Lola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 17 August 2014
Thank you for taking the time to review Charlotte House, we will hope to welcome you back in future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • German first
  • Any
English first
Leicester, UK
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 August 2014 via mobile

We stayed in the double room apartment for one night. Staff at he hotel were very hospitable and accommodating, which is something many chain hotels lack these days. There is no lift which was a minor issue as we had an elderly family member with us, but we were offered a room at a sister hotel nearby. We elected to stay and we were assisted with our luggage.

The rooms was well presented with a huge modern bathroom. That said, the bin hadn't been emptied and had paperwork addressed to the previous residents. The double shower looks great however water inadvertently splashes all over the bathroom floor. These small issues aside I was otherwise impressed.

The location is fantastic, right next to the castle and historic Lincoln town. Some lovely bars and restaurants just a stones throw away for an evening drink or meal.

Breakfast was good but a little pricey at 10 pounds per head.

Parking is on site but which is an additional five pounds which is cheap considering you would pay more per day to park in Lincoln City centre.

Stayed July 2014, travelled with family
Helpful?
1 Thank KRS1885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 29 September 2014
Thanks for your review.

We are delighted that your stay with us was generally without fault and left you feeling impressed,, we will look into areas of dissatisfaction with immediate effect.

For future guests wanting to stay with us, it's worth mentioning that there are multiple options for breakfast here at CH. Guests are able to enjoy the continental offering for under a fiver, with a hot meal being charger at £7.50, or both options for less than £10,, we feel that for the standard of the meal provided, this is very reasonable.

Kind regards
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Sheffield, United Kingdom
Level 6 Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 9 August 2014

Stayed here for one night as I'd never been to lincoln before. This was exactly what it said on the tin and more. The room had a comfy bed with with a separate lounge, was in a good location and near a decent curry house. I would definitely recommend this hotel for a mid week break.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicholasbrennan59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 26 September 2014
Delighted to hear that you enjoyed your time here with us.

Please do think of us whenever you return to Lincoln.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 August 2014 via mobile

I was staying in another hotel in Lincoln on work assignment and decided to book 1 night stay at Charlotte House having been told by a local taxi driver that it's a pleasant place. I was pleasantly surprised to be upgraded to a Suite when I checked in. I enjoyed my stay. Comfortable 4 poster bed, good bath/shower facility, tea/coffee machine. WiFi works well. Very friendly and helpful staff. Breakfast was a bit disappointing. Overall, a most satisfying stay. Will definitely stay again on next work trip.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lotushayashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 17 August 2014
A lot of positives are to be taken from your review of Charlotte House. We are delighted that you enjoyed your time spent with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, United Kingdom
Level 6 Contributor
222 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 29 July 2014

Staying here was part of my husbands 40th birthday treat to me last summer.
We staying in a sumptuous suite with a large bedroom separate lounge and large bathroom. The bed was huge and the shower plenty big enough for two.
The only disappointment was the food. It wasn't bad but breakfats didn't have the quality of the rooms and the service.

Room Tip: Check for late room availability and you can get one of the large suites for not much more than a st...
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  • Stayed August 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 31 July 2014
Many thanks for taking the time to leave your thoughts on your stay here at Charlotte House. We are thrilled to hear that generally everything was very good, and will endeavor to make sure that all of our offerings here are of the same high standard.

Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 4 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 July 2014

The Hotel was brilliant from start to finish. We have stayed here before on several occasions and it has always been brilliant. The Wedding day was brilliant, food excellent and the staff were the best I have come across in a long time. Nothing was too much effort for them. They were smiling and attentive and I am sure they were worn out with everything they had to do but kept smiling!! My only downside would be that the room that the wedding ceremony was held in was so hot, to the point that I thought I would pass out. Needs air con definitely. We had the same room as we had the last time we were there and again, it was really good. Having said that, the Wedding was one of the nicest and best I have been to in a long time. Well done Charlotte House. You were exceptional (and especially the young lady that brought me back in the golf buggy from the photographs as I had a broken toe and could not walk easily). She was still working late into the night as were most of the staff. Would not hesitate to recommend.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Smudge210252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 31 July 2014
A great review following a great day! We thoroughly enjoyed hosting your special day here at Charlotte House and hope that you will consider us for future event celebrations!

We wish you every success for the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland. Co. Durham
Level 5 Contributor
53 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 July 2014

The hotel is in a quiet spot right next to Lincoln Castle with dedicated parking spots. For your money you get a modern, clean room which is spotlessly presented. The lack of a lift is not welcome but the staff are! We received a very efficient but friendly welcome from a young man who was very helpful indeed. Local knowledge provided many eating places within a relatively short walk, necessary as this hotel does not provide evening meals. The bar opened out onto a pleasant patio area with several seats and tables, a blessing in view of the heat wave we were experiencing. The breakfast was not the best we have had but it was well served and an adequate start to the day. Overall quite a good base from which to explore this old city.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank redcap68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerch, Manager at Charlotte House, responded to this review, 31 July 2014
Great news to hear that you were looked after so well by our staff here at Charlotte House. As you correctly identified, we do not have an active restaurant, (due to the number of functions that we host,) or a lift, (due to our premises being of listed status.)

We are very aware that some potential guests would require either a lift and/or a restaurant. Our advertising is made as clear as possible that we are not able to offer these services.

We trust that your stay with us still a positive one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Charlotte House

Property: Charlotte House
Address: The Lawn Centre Union Road, Lincoln LN1 3BJ, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Lincoln
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites
Hotel Style:
Ranked #15 of 49 B&Bs / Inns in Lincoln
Price Range (Based on Average Rates): £
Hotel Class:4 star — Charlotte House 4*
Number of rooms: 14
Official Description (provided by the hotel):
At Charlotte House Lincoln you're more than just a customer - you're our guest. Our warm welcome is extended to all our guests whether travelling on business or leisure, Charlotte House is located opposite Lincoln Castle and Cathedral. With 14 unique rooms and suites and a choice of contemporary or traditional to choose from there's something to suit everyone's taste. We specialise in events and weddings, but ensuring a good night sleep is our main priority. We look forward to welcoming you soon. ... more   less 
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