Was a little dubious about trying The Living Room due to some very mixed reviews. We arrived one early evening in May on a weekday before seeing a show and the place was empty. So we basically had the waiter and waitress to ourselves.
We tried the supper club menu 3 course for £15 which was good value and I had a couple of the two for one cocktails - again very good value. The venue itself and decor is really contemporary and pretty. We had the thai fish cakes to start which were lovely, my fiancé had the spring rolls which he enjoyed, followed by steak frites and chicken for mains. Both were decent. Sticky toffee pudding to finish was lovely. You can't complain for the price. I'd have to try the al la carte menu to truly judge the food but I'd probably say whilst average the food may not match the feel of the venue.
The one annoying think was whilst lovely out waitress didn't wipe our table once during our meal, despite the fact the table was swimming with ice from our drinks. A bit of a miss since we were the only ones in there! There have been lots of reviews complaining about service and standards of food when the venue is busy on a Saturday night, and I can imagine this to be the case when it's busy. Also quite disappointed that my boyfriends request to swap a dish on the menu was bluntly refused by the chef. Ok so a bit cheeky of him to ask but not great service really. Always impressed by a place that goes the extra mile to please their guests, I don't think this is one of these places.
A few annoying things as lovely as she was our waitress didn't wipe our table once despite there being spilt food and Ice from the drink all over it a bit strange since we were the only guests! Also my fiancé requested a different starter which was cheaper than some of the others on the menu but was refused. A bit cheeky of him I suppose but clearly the chefs/management not happy to provide the extra mile of service for it's clients so a bit disappointing, especially since it was only us in there.
I can imagine full of people on a weekend the place has a good atmosphere, but I can also imagine why people are complaining about service, it must be rubbish when the place is packed.
I'd give it another go on a busier night just cos the drinks are good and it's a pretty venue but I can imagine it might be a frustrating to eat here on a Saturday night due to service issues as many other reviewers have shared. I think it could be a little bit style over substance!
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