When we arrived to check in it was about 4pm and the reception was over crowded with at least 6 guests all trying to check in, the recption staff didnt handle it very well as we were told to move to one side while they were sorting a complaining customer or to come back in 20 minutes, then people who had already checked in were back at reception saying other people were in their room. Not a great first impression. We finally managed to check in at around 4.30pm and there was no aplogy for the wait and not very friendly staff. When we got to the room i can only describe it as basic, i.e no tv in the bedroom, no docking stations no en suite in master room.The bathroomwas a disaster the plug wouldnt work and when you turned the tap on it just sprayed water every where-i gave up on the idea. The living room/kitchen was nice to look at although 1/4 of the lights did not work so there was no point in the fancy switches. The worst part was the bedroom as the big bed was infact just 2 beds pushed together which was very annyoing as you just fall in the middle. For the amount of money they charge you wouold expect better quality and certainly better service from the staff. Bottom line i feel we was ripped off and i would rather have stayed in a travel lodge because they dont pretend to be something they arent!
- Official Description (provided by the hotel):
- LUXURY ACCOMMODATION IN THE HEART OF THE CITY. The smart alternative to hotels. POSH PADS- ApartHotel LiverpoolONE is in the heart of the city center, centrally located for all major tourist attraction, bars, restaurants and shopping. We have all modern facilities that you would expect from a boutique 4 star establishment. We have a simple equation for value for money, Twice the space = half the price. The apartments have separate bedrooms, large living areas and stylish kitchens with hobs, ovens, microwaves and dishwashers. The modern bathrooms have luxury Gilchrist & Soames toiletries. A hearty breakfast can be purchased in both our onsite restaurants. Our unique selling point is our warm and friendly, home from home environment continuously praised on our online reviews. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Odigeo, Hotels.com, Traveltool, S.L.U., Priceline and Evoline ltd so you can book your Posh Pads Liverpool ONE reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Posh Pads At The Casartelli Hotel Liverpool