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“Good- but not worth the price.basic.”

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Posh Pads Liverpool ONE
Ranked #8 of 99 Hotels in Liverpool
Certificate of Excellence
Level Contributor
5 reviews
“Good- but not worth the price.basic.”
Reviewed 28 November 2011

When we arrived to check in it was about 4pm and the reception was over crowded with at least 6 guests all trying to check in, the recption staff didnt handle it very well as we were told to move to one side while they were sorting a complaining customer or to come back in 20 minutes, then people who had already checked in were back at reception saying other people were in their room. Not a great first impression. We finally managed to check in at around 4.30pm and there was no aplogy for the wait and not very friendly staff. When we got to the room i can only describe it as basic, i.e no tv in the bedroom, no docking stations no en suite in master room.The bathroomwas a disaster the plug wouldnt work and when you turned the tap on it just sprayed water every where-i gave up on the idea. The living room/kitchen was nice to look at although 1/4 of the lights did not work so there was no point in the fancy switches. The worst part was the bedroom as the big bed was infact just 2 beds pushed together which was very annyoing as you just fall in the middle. For the amount of money they charge you wouold expect better quality and certainly better service from the staff. Bottom line i feel we was ripped off and i would rather have stayed in a travel lodge because they dont pretend to be something they arent!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sally213456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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799 reviews from our community

Traveller rating
    551
    156
    58
    17
    17
See reviews for
135
261
8
47
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kuwait City, Kuwait
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 21 November 2011

I stayed in this apartments last Nov. It was a great experience, as I stayed in the Liverpool team apartment, which was a wonderful experience. Moreover, the flat was great and the two bedrooms was clean and the beds were very comfortable. The kitchen has all the essential equipments. The staff were friendly and helpful. The only thing that I didn't like is the smell of the reception, as its very close to the restaurant.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farah83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2011

Four of us stayed in a "penthouse apartment" for one night but the experience was disapppointing. The "bed" for the fourth person was only big enough for a child, but much worse was the smell coming from the ensuite bathroom in the main bedroom. The smell was unmistakably that of raw sewage. On check-in all the windows in the main bedroom (but not other parts of the apartment) were open which would suggest Posh Pads were aware of the problem. We complained upon check-out but the manager has not contacted me at all. For the kind of money that Posh Pads ask for, I would advise (even without the sewage issue) to stay in one of the many nice hotels nearby.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 November 2011

When I discovered posh pads online I was very impressed. However when we walked into our 'posh pad' there was wallpaper curling at the edges, the balcony doors were stiff, a window had a huge crack down the glass, the lampshade looked like it had been used as a weapon, the sofa was shabby and finally the cutlery looked like it was 50 years old.

Of course we asked to move. We were moved to apartment 6 which was on the corner of the second floor. The lounge had lovely sash windows, nice leather sofa and was very clean. We ended up having a lovely stay. A gentleman that worked there allowed us to view the new York apartment and the pent house. The only extra you get with the penthouse is space which room 6 was spacious enough for 4 people. The new York was lovely too.

This apartment is very comfortable, in an excellent location and is worth the extra money over the travel lodge.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2011

We were bought the experience as a wedding gift and thought that we would save it for our first anniversary which we celebrated on the weekend of 4th September. What can I say but a truly wondering experience. I had pre arranged for flowers to be delivered to the presidential room which is where we stayed. I had already set a budget for the flowers and got more thank what I would have paid by the larger flowers companies. My husband was tearfully surprised. Room service the following morning was well worth the money and came exactly the time that we had arranged for. The hotel is perfectly situated for wonderful restaurants, bars, and a variety of clubs that cater for all tastes. Now I come onto the rooms, well first a quick mention about the staff, they were extremely helpful and very knowledgeable about attraction that we could experience both day and night. Now the room, as mentioned we stayed in the presendial suite and we truly felt like the president or footballers. The rooms were of an excellent standard, far and beyond what we have experienced when we have paid though the nose in London hotels, the bedrooms were of a good standard and good size We would not hesitate to recommend this hotel for an experience of pure indulgence either a romantic weekend away or For that special occasion or celebration. Congratulations to mathew and his staff team, Keep up the good work

  • Stayed September 2011
    • Value
    • Location
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    • Service
Helpful?
1 Thank Zentoholistics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skien
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 October 2011

We had a very pleasant stay with you and we are mostly top satisfied with our stay. If we were to put the finger on something, it would be that we ordered 4 separate beds and we got an apartment with 2 extra beds which weren't up to standard. We are 4 tall persons and the extra beds were very uncomfortable for a tall man.

Clean, nice location and spacious.

We will be going back.

Room Tip: Be sure to check the quality of the extra beds.
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Preben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2011

Stayed here a few weeks ago with my kids.......... absolutely loved it and will be going back, as will my (grown up ) kids, the rooms where lovely, the staff couldn't have been nicer and extremely helpful. I found the location excellent also :)

Jac

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jackie0h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Posh Pads Liverpool ONE

Property: Posh Pads Liverpool ONE
Address: 16-20 Hanover Street, Liverpool L1 4AA, England (Formerly The Casartelli)
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Liverpool
#7 Romantic Hotel in Liverpool
#7 Family Hotel in Liverpool
#17 Business Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:5 star — Posh Pads Liverpool ONE 5*
Number of rooms: 31
Official Description (provided by the hotel):
LUXURY ACCOMMODATION IN THE HEART OF THE CITY. The smart alternative to hotels. POSH PADS- ApartHotel LiverpoolONE is in the heart of the city center, centrally located for all major tourist attraction, bars, restaurants and shopping. We have all modern facilities that you would expect from a boutique 4 star establishment. We have a simple equation for value for money, Twice the space = half the price. The apartments have separate bedrooms, large living areas and stylish kitchens with hobs, ovens, microwaves and dishwashers. The modern bathrooms have luxury Gilchrist & Soames toiletries. A hearty breakfast can be purchased in both our onsite restaurants. Our unique selling point is our warm and friendly, home from home environment continuously praised on our online reviews. ... more   less 
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Also Known As:
Posh Pads At The Casartelli Hotel Liverpool

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