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“Poor food at the Spice Lounge”
Review of Spice Lounge

Spice Lounge
Ranked #256 of 1,697 Restaurants in Liverpool
Price range: US$32 - US$45
Cuisines: Indian, Asian, Balti
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Special Occasion Dining, Romantic, Groups
Dining options: Dinner, After-hours, Full Bar, Highchairs Available, Seating, Serves Alcohol, Waitstaff
Nuneaton, United Kingdom
1 review
“Poor food at the Spice Lounge”
Reviewed 1 December 2013

We recently visited the Spice Lounge as a family. We had made a reservation and on arrival were seated quickly by the restaurant staff on the first floor.
From this point onwards the evening went down hill rapidly. We waited 20 minutes for our first drink. Whilst waiting we browsed the menu which to be fair looked appealing if a little expensive with starters costing 10 to 12 pounds and main dishes ranging from 12 to 18 pounds on average.
Our menu choices were taken and then we waited ................... and waited ................ and waited. After several enquiries to the staff and an hour and a half later our main courses finally arrived however one main dish was missing. The staff did apologise however this dish took a further 15 to 20 minutes to arrive in which time the rice, nan and chips were all cold and it was too far too late.
The curries that did arrive were tasteless and all looked and tasted the same even though there was a great variation in choices. When you are paying these prices for a main dish curry you would expect it to be authentic and of far better quality.
We had children in our party and this was far to long to wait and ended up far to late to eat. We were not the only table who experienced long delays and poor quality of food.
The manager came to our table and a small discount was offered however he was not interested in any of our opinions or views but just wanted us to pay the bill.
This was a real shame as we ended up leaving the food on the table, paying the bill (discounted) and returning to the Hilton Hotel nearby where we were staying and ordering food.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NickiB183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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996 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
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manchester
Level Contributor
120 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Very Busy.”
Reviewed 1 December 2013

Went for a meal last night before going to see a show. The restaurant was very busy, service was very slow, people being served before us, we had waited 40 mins for a table.Starters took a long time to arrive, drinks did not arrive at all. The staff did not seem to know what they were doing. By the time our main course arrived we did not have time to enjoy it we were now late for the show. Overall not a nice experience.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bigemf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Stunning decor!”
Reviewed 30 November 2013

Went to Spice Lounge AGAIN one of my favorite places and enjoyed a lovely meal. Have to say the new decor is absolutely stunning! Very contemporary look to it. Well done to those who worked hard to make it happen. ;-)

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Maya1_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
569 reviews
313 restaurant reviews
common_n_restaurant_reviews_1bd8 292 helpful votes
“Excellent Food, Lovely Environment, Lovey Staff”
Reviewed 25 November 2013 via mobile

I have just visited here with a work colleague for an evening meal and thoroughly enjoyed it, there is so much choice for food on Albert Docks so very glad we made the choice that we did. The food was of a very high standard, it was freshly cooked, piping hot and full of flavour and served quite quickly. It was an excellent meal and for £30 a head including drinks it was reasonably priced too.

Visited November 2013
Helpful?
Thank Tony_and_Kay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Legen-non-dairy”
Reviewed 19 November 2013

I am a Vegan, and this place rocked, staff were helpful, food was traditional fresh and delicious (I have been to India), large selection of food, cosy setting, I suggest trying a lot of different side dishes with different starters, rices, breads, lots of fun lots of flavour!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DFG606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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