We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“AVOID”
Review of Roscoe House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Roscoe House
Ranked #61 of 97 Hotels in Liverpool
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“AVOID”
Reviewed 31 January 2014 via mobile

I arrived at the hotel at 9.30pm after a 4 hour drive. I was told by the receptionist there was no room for me despite me having a confirmed reservation made through Venere.com.
They had attempted to charge my debit card earlier in the day, using an incorrect expiry date. When the card was declined they decided to let my room to someone else!
They did not contact me by phone or email.
Why did they try to charge my card in my absence before I even arrived - the confirmation said I would pay on check out not in advance.

I was left to find another hotel across the city at the last minute which was expensive and not the same standard. And I had to move my car from a car park which I had already paid for.

Atrocious and incompetent level of service. Did not even receive an apology.

Stayed January 2014, travelled on business
Helpful?
2 Thank BigSteve64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

347 reviews from our community

Traveller rating
    109
    86
    63
    43
    46
See reviews for
46
138
27
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, Ireland
1 review
Reviewed 31 January 2014

Myself and three friends stayed at Roscoe house for three nights and had the studio apartment. The room was ideal, spacious and clean. The location was brilliant only a 5/10 minute walk to Liverpool One shopping centre and the staff were extremely helpful and friendly.

Room Tip: Room at front of house was a bit noisy at night.
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Maryellenb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 January 2014

Stayed for one night with my husband, reception staff were lovely and very helpful. We booked a double room and it was lovely , big double bed and an adjoining room with desk, tv and couch. Huge ceiling to floor old sash window overlooking Rodney street. The building is old so the hot water takes a while to reach the shower. Lovely old features to the house. Really enjoyed our stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 29 January 2014

We enjoyed our stay at Roscoe house, the staff was helpful and friendly, the room clean and VERY spacious. We even had a piano in our room.
Only thing I found odd is there was no soap or shampoo in the bathroom, only one tube of bath gel. Otherwise it was a very nice,, centrally located place.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Miki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bandung, Indonesia
1 review
Reviewed 29 January 2014

the room was clean and tidy, the layout is a bit unusual but somehow it makes the hotel interesting..the location is within walking distance to the high street and china town.
i would say this is quite a good place to stay for the price you pay!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DNa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 January 2014

I spent a night with my girlfriend in the double private private. It could not be better! Plenty of room. There das a piano and a fireplace. Also, the bathtub was spaceful and very clean. I highly recomenda this place.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vitor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 January 2014

My husband and I stayed there in January we were visiting from Australia and were impressed with the room - setting, cleanliness, price and location! The service was great too, very friendly and accounting. I highly recommend staying here, feels like you are at home!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joan1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Liverpool hotels
24 Catharine Street Hotel
#66 of 97 in Liverpool
4.0 of 5 bubbles 44 reviews
Hope Street Hotel
#11 of 97 in Liverpool
4.5 of 5 bubbles 1,932 reviews
Central Liverpool
Aachen Hotel
Aachen Hotel
#52 of 97 in Liverpool
4.0 of 5 bubbles 257 reviews
Show Prices
Show Prices
Show Prices
Heywood House Hotel
#16 of 97 in Liverpool
4.5 of 5 bubbles 1,478 reviews
The Nadler Liverpool
#2 of 97 in Liverpool
4.5 of 5 bubbles 3,890 reviews
Show Prices
Show Prices
Show Prices

Been to Roscoe House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Roscoe House

Property: Roscoe House
Address: 27 Rodney Street, Liverpool L1 9EH, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#22 Luxury Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Roscoe House 4*
Number of rooms: 15
Official Description (provided by the hotel):
Offering 15 boutique guest rooms in a converted mansion house at the heart of Georgian Liverpool, Roscoe House offers a friendly warm welcome, attentive service and great value for money on the doorstep of all that Liverpool has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, TripOnline SA, Cancelon and Evoline ltd so you can book your Roscoe House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Roscoe House Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing