We had booked into this hotel from a special deal on lastminute.com. On our way to Liverpool we receive a phone call to say that our room wasn't ready as a result of unfinished decorating. So we had been booked into another hotel. This we found quite annoying - why bother putting the room up for a special offer only to renege on that offer and book us into another hotel. We did not make a fuss about it because there was little we could do if that was the case. But what I really despise is the fact that whoever called us tried to pull the wool over our eyes - We were told and I quote ' we have booked you into The feathers hotel which is of a higher calibre'. I am not exaggerating by any means, I looked it up and lo and behold it was a three star hotel not a four star hotel and we had been booked into a hotel that was almost the same price as what we had paid for the offer on Ruscoe House. We wanted a four star hotel stay in Liverpool not a three star stay hotel and are really disappointed by the fact that we were lied to by the staff member who called us. I would prefer honesty above luxury!!!!
- Official Description (provided by the hotel):
- Offering 15 boutique guest rooms in a converted mansion house at the heart of Georgian Liverpool, Roscoe House offers a friendly warm welcome, attentive service and great value for money on the doorstep of all that Liverpool has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), HostelWorld, TripOnline SA, Evoline ltd and Cancelon so you can book your Roscoe House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Roscoe House Hotel Liverpool