The hotel is in a great location near the Liverpool One area and Albert Dock. The breakfast was excellent with lots to choose from and a lovely restaurant. Also when we asked for extra pillows and towels they arrived promptly.
Negatives - our room faced the inside part of the hotel. The WiFi cost £9.00 for 24 hours on one device. On the Sunday night a group were booking in when husband and son returned from a concert at Echo, they must have been allocated rooms near us as there were doors being banged and loud voices. A phone call to reception did seem to help but maybe they should have been reminded that others were sleeping it was after 11pm. The following morning we arrived at breakfast with only 10 minutes to spare. The person on the desk seemed unhappy that we were so late but on a positive the other restaurant staff and we were asked before they closed the buffet which was at 10.15am. We were not the only ones in the restaurant when we arrived.
Would recommend the Premier Inn and Holiday Express over this hotel.
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- Also Known As:
- Novotel Liverpool Hotel Liverpool