The location of the hotel cannot be faulted. Situated centrally so it's close to a great range of shops, bars and restaurants plus near to the lovely Albert Docks area.
The hotel itself is modern and comfortable with spa/gym facilities and a nice bar (the bar staff are lovely and super friendly).
We paid extra for an executive room. It was spacious and came with a few added perks such as a nespresso machine, Bose iPod dock etc. Our only real complaint (which prevented a 5 star review) was that our room wasn't serviced whilst we were out in the morning between 07:00-11:00, nor when we're out 12:00-14:30. We asked at reception if this could now be done whilst we waited in the bar to which they agreed. Unfortunately 50 mins later it still had not been serviced and when we asked again we were met with a curt response. Not what we expected.
Overall, one blip will not colour my opinion too much. A nice hotel with, on the whole, friendly and happy staff!
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- Also Known As:
- Novotel Liverpool Hotel Liverpool