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“Fantastic Value”

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Hampton by Hilton Liverpool/John Lennon Airport
Ranked #28 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed 8 August 2014

I was pleasantly surprised by this airport hotel. Unsually located on top of the multistory car park - the staff were friendly and the rooms clean and spacious. A special mention to Ian on night shift - he helped me so much above and beyond the call of duty. Breakfast was available from 4am too!

  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 11 August 2014

Dear William F,

Thank you for taking the time to leave a review in regards to your recent stay with us at Hampton by Hilton, Liverpool John Lennon.

I was glad to hear you enjoyed your stay with us and will be sure to pass your lovely comments on to Ian.

We hope to welcome you back to the hotel in the near future.

Kind Regards

Bethany Nolan

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1,423 - 1,429 of 2,380 reviews

Reviewed 7 August 2014

Great value for money. Great location - next to the Airport. Clean and modern rooms. Helpful and friendly staff. Overall, a great place to stop over if you are travelling through Liverpool Airport. Thoroughly recommended.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 8 August 2014

Dear Stephen H,

Thank you taking the time the time to leave a review of the Hampton by Hilton Liverpool John Lennon Airport. I am happy to hear you enjoyed your stay and you would thoroughly recommend the hotel, I look forward to welcoming you back in the near future.

Kind Regards

Kelly Woodward

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Reviewed 6 August 2014 via mobile

Stayed here before an early morning flight with 3 children so had two rooms- both spotless! Very convenient - 3 min stroll to airport- fab choice would definitely book again and recommend to others! Only downside was no fresh orange at breakfast but it was 5am!

  • Stayed: July 2014
    • Value
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Thank debicj71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 7 August 2014

Dear debicj71,

Thank you taking the time the time to leave a 5 star review of the hotel. I am so glad you enjoyed your stay with us and enjoyed what we had to offer

We hope to welcome you back again very soon.

Kind Regards,

Steph Welsh

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Reviewed 6 August 2014

Had to stay overnight before an early morning flight. The room was ok with a comfortable bed, tea and coffee making facilities and a decent shower. Although it says snacks are available all day this is snack in the true sense of the word, crisps and chocolate. The information in the hotel said there were places to meet every taste in the airport. We called in for our tea to find a Subway, a pizza place, with limited options, and a Spar. Not wanting to travel into Liverpool for a meal we settled for sandwiches from the Spar eaten in our room looking out over the car park. Continental breakfast was served from very early but we didn't sample it as we had to be at the airport for 5.30am but I thought it was a nice touch.

Room Tip: Take a picnic with you or arrive as late as you can.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank derwent10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 7 August 2014

Dear derwent10,

Thank you for taking the time to leave a review of the Hampton bu Hilton. I am glad to see you enjoyed our room facilities and the breakfast times that we offer.

We hope to welcome you back again soon.

Kind Regards,

Steph Welsh

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Reviewed 6 August 2014

Really clean, very polite helpful staff, and clean comfortable rooms....but the food is all processed or microwaved...and awful...breakfast is barely warm and most of it tastes like cardboard...go to MacDonald's, at least its hot.

  • Stayed: July 2014, travelled on business
    • Value
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    • Rooms
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Review collected in partnership with Hampton
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 7 August 2014

Dear Mark S,

Thank you for taking the time to write a review of the Hampton by Hilton. I am sorry to hear you did not enjoy breakfast and I will pass your comments to the relevant departments, I do hope this does not dissuade you from returning in the near future. Thank you for your lovely comments regarding our staff and I will pass these on to all members of the team.

Kind Regards,

Kelly Woodward

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A TripAdvisor Member
1814
Reviewed 1 August 2014 via mobile

A last minute booking for three nights as we were let down by another hotel. The staff here were very friendly and made the room up for the five of us no problems. Thank you. The breakfast and room are great value!

Stayed: July 2014, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 3 August 2014

Dear A TripAdvisor Member,

Thank you for taking the time to write a review of the Hampton by Hilton. I am so glad that you enjoyed your overall stay with us.

We hope to welcome you back again very soon.

Kind Regards,

Steph Welsh

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Reviewed 1 August 2014

Overall impression of the hotel was very good and what you would expect from the brand. We had a room on the 11th floor with nice views, and couldn't hear any noise from the airport at all. The room and bathroom were a good size and there was plenty of tea (Twinning's) and decent toiletries provided. The reception staff were very helpful and the parking was free for an overnight stay (you have to drive up yo the 5th floor of the airport long stay parking lot).

Couple of issues... We were told there was a 30 minute wait for rooms when we arrived to check in (at around 2.15pm). However, when I told the receptionist we had to get ready for an event starting soon, and she arranged for us to have an available accessible/disabled access room. Not great, but she did her best to sort something out for us quickly.

The breakfast was somewhat chaotic and there is no proper dining room, you collect your breakfast on a tray and just find a spot in the lounge/seating area near reception. Not really suitable for a long leisurely breakfast, but it is adequate considering the price of the rooms. Despite the few issues I'd definitely use this hotel again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank BK8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this reviewResponded 2 August 2014

Dear BK8888,

Thank you for taking the time to leave a comment about the hotel. I am glad you enjoyed you overall stay. I can only apologise for the delay on the rooms and will pass on the comments to the relevant departments.

We hope to welcome you back again very soon.

Kind Regards,

Steph Welsh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Liverpool/John Lennon Airport

Address: Speke Hall Avenue, Liverpool L24 1YD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#14 Family Hotel in Liverpool
#18 Romantic Hotel in Liverpool
#23 Business Hotel in Liverpool
Price Range: £59 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Liverpool/John Lennon Airport 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hampton By Hilton Liverpool/John Lennon Airport Hotel Liverpool

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