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“90 seconds from airport front door”

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Hampton by Hilton Liverpool/John Lennon Airport
Ranked #27 of 99 Hotels in Liverpool
Certificate of Excellence
Belfast, Northern Ireland, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“90 seconds from airport front door”
4 of 5 bubbles Reviewed 22 August 2014 via mobile

Brilliant hotel, but let down a little by staff. However I would happily stay again.

Bearing in mind its a 3* hotel:
Cleanliness: 5*
finish/furnishings/decor: 5*++- really nice!
Quality of food at dinner &breakfast 4*
Staff service 2*- seemed likrle they wanted to help but mgt had never taught them how. ....

However its the closest hotel to the airport- 90 secs to the door- literally!!!

Stayed August 2014, travelled with family
Helpful?
1 Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 23 August 2014
Dear Jonathan M,

Thank you for taking the time to write a review in regards to your recent stay with us at Hampton by Hilton, Liverpool John Lennon.

I am happy to see you enjoyed your stay with us. I apologise about the staff being unable to help, I will pass comments onto higher management.

I hope this does not dissuade you from returning to the brand.

Sincerely

Bethany Nolan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
Wolverhampton, United Kingdom
Level Contributor
192 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 22 August 2014 via mobile

Stopped here for an evening as early flight out next day - everything was as expected with nothing really to complain about

Only things that could be better was selection of food in restaurant, as there is nowhere else really to eat the food options were somewhat limited

Also why do hotels only supply double beds ... Why not have rooms with option of king beds !!

Anyway overall very good

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank perky88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 23 August 2014
Dear perky88,

Thank you for taking the time to leave a review in regards to your recent stay with us at Hampton by Hilton.

I am happy to hear that you enjoyed your stay with us. I apologise for the evening menu being limited, we are always looking for new ways to improve the food available. I will be sure to pass your comments onto food and beverage team.

Sincerely

Bethany Nolan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hull
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

great location for john lennon airport just walked two or three mins and we were in the airport. was fantastic as we had an early morning flight. went down at five o'clock and had a lovely continental breakfast. spotlessly clean rooms friendly staff would recommend to a friend

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank oldgreycathull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 23 August 2014
Dear oldgreycathull,

Thank you for taking the time to leave a lovely review in regards to your stay with us at Hampton by Hilton, Liverpool John Lennon.

I was happy to hear you enjoyed your stay with us and you were able to have the continental breakfast before your flight.

I hope to welcome you back in the near future.

Sincerely

Bethany Nolan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Retford, United Kingdom
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Really impressed with the hotel for a one nighter. Smashing bathroom,clean room, good bed, quiet and very close to the airport. Staff excellent , i managed to book for the night after I stayed by mistake and they were really helpful in realising what had happened.Would definitely stay again.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tismike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 22 August 2014
Dear tismike,

Thank you for taking the time to leave a 5 star review of the Hampton by Hilton. I am so glad to read how much you enjoyed your stay with us and that our staff were able to help you with your issue.


We hope to welcome you back again very soon.

Kind Regards,

Steph Welsh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

the cheapest hotel in the area - did not disappoint!
The staff were very pleasant and helpful, even gave us late checkout as we were staying with our newborn!
The rooms felt newly decorated, clean and spacious.
Have to say, I love how many white fluffy towels were in the room/bathroom! a lot of hotels scrimp on towels for some reason and it was a nice touch to have a choice of towels of a good size!
Although the hotel is practically overlooking the runway, we did not hear any aircraft noise.
The complimentary car parking is also great! and the breakfast is also decent.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank carter246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 21 August 2014
Dear carter246,

Thank you for taking the time to write such a lovely review in regards to your recent stay with us at Hampton by Hilton, Liverpool John Lennon.

I am happy to hear you enjoyed your stay with us and we could offer you a later check out.

I hope to welcome you back in the future if you are ever passing through Liverpool again.

Sincerely

Beth Nolan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 19 August 2014

So handy just across the road from Liverpool Airport. Staff very helpful and courteous. Hotel very clean throughout, as was room and bathroom too, comfy bed and a very relaxing room. Breakfast wonderful and with a good choice. Have stayed here twice after return flights to the UK and wouldn't hesitate to stay again. Can recommend this hotel.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Travellinglass900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 21 August 2014
Dear gillianp914,

Thank you for taking the time to leave a five star review in regards to your recent stay with us at Hampton by Hilton, Liverpool John Lennon.

I was happy to hear you enjoyed your stay with us. I will be sure to pass your lovely comments onto both housekeeping and front of house team.

I hope to welcome you back on your next returning flight to the UK.

Sincerely

Beth Nolan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, Isle of Man
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 August 2014

I've stayed here before on a number of occasions and the hotel is always spotlessly clean and efficiently run. Room was lovely with a massive bed and well stocked bathroom. However I thought that it was a little bit pricey for a single person - prices seem to have shot up over the past year or so. Food was absolutely terrible. I tried in vain to get to a restaurant in Liverpool but it seemed the whole world was eating out in the town that night! Cold food and far too massive portions. I will stay again due to the lovely hotel but will never eat again in the Hampton

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nicholas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_Hampton, Front Office Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, 19 August 2014
Dear Nicholas R,

Thank you for taking the time to leave a review of the hotel. I am glad you enjoyed the facilities the rooms had and will pass your other comments regarding pricing and the food to the relevant departments.

We hope to welcome you back again very soon.

Kind Regards,

Steph Welsh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Liverpool/John Lennon Airport

Property: Hampton by Hilton Liverpool/John Lennon Airport
Address: Speke Hall Avenue, Liverpool L24 1YD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#14 Family Hotel in Liverpool
#18 Romantic Hotel in Liverpool
#23 Business Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton by Hilton Liverpool/John Lennon Airport 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hampton By Hilton Liverpool/John Lennon Airport Hotel Liverpool

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