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“Fantastic weekend. Beautiful hotel.”

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Hilton Liverpool City Centre
Ranked #40 of 99 Hotels in Liverpool
Certificate of Excellence
GreenLeadersGold level
Reviewed 20 April 2014

l stayed at this hotel at the beginning of April for a weekend break away for two nights and loved every minute of it. The bedroom was very clean/modern and we definitely had the most beautiful view over looking the docks. The bed was comfortable and plenty of space/storage in the room. The bathroom was also very clean/modern. l was impressed with the room overall.

Breakfast was delicious and had a wide range of different foods to suit everybody.

The location is just PERFECT. Liverpool ONE is by far the best shopping centre l know of with EVERY shop you can imagine and a wide range of different restaurants and bars to suit everybody.

lf you are looking for nice weekend break away in a fantastic hotel and location then l highly recommend the Hilton.

Thanks.

  • Stayed: April 2014, travelled as a couple
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Thank CarrotCake_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah J, Guest Relations Manager at Hilton Liverpool City Centre, responded to this reviewResponded 22 April 2014

Dear CarrottCake_123,
Thank you for choosing to stay with us here at the Hilton Liverpool. I am so pleased that you enjoyed your time here in Liverpool and at the hotel.
I sincerely hope that you do revisit the property in the near future.
Kind regards,
Sarah Johnson

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1,982 - 1,988 of 3,009 reviews

Reviewed 20 April 2014

Stayed 2 nights room restaurant and staff were wonderful. Hotel ideally situated for all attractions. Will certainly return.Near to Docks Museums Shopping and the wonderful Cavern .Evening meal and breakfast were both excellent plenty of choice.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steff B, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 26 April 2014

Dear jeddyWestYorkshire ,

Thank you very much for taking the time to complete this review,

I am very glad to see you enjoyed your stay and will return to us,

We look forward to welcoming you again soon.


Kind Regards

Steff

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Reviewed 17 April 2014

Another great weekend in the best city in the UK. Made all the better by the lovely staff in the hotel. Meet some nice people from all over the world during our stay . Hope they enjoyed it as much as we did

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Peter1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie H, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 18 April 2014

Dear pauline s,

Please accept our sincere thanks for choosing our hotel for your recent stay and we look forward to welcoming you back again soon.

It is always a joy to hear that guests have enjoyed their stay with us and even better when those guests become regular visitors that we recognise.

Kindest Regards,

Sophie Hartley

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Reviewed 16 April 2014

Me abd mum stayed here for one night as part of a shopping trip. The rooms were clean and plenty of space. The welcome was greag and although we couldn't check in until 3pm we were able to leave our luggage. Breakfast was beautiful and well worth paying for as it is an all you can eat buffet. We had dinner out in the centre as we felt the meals were a little pricey! Overall a great stay.

  • Stayed: April 2014
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Thank dizzyblonde12321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie H, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 18 April 2014

Dear dizzyblonde12321,

Thank you for taking time to post your review regarding your recent stay at the Hilton Liverpool.

It was a true pleasure for myself and the team to welcome you to the hotel and assist you whilst with us.

Feel free to contact me personally on 0151 702 4200 to enquire about any flash sales or offers that we have in the Exchange Restaurant if you choose to stay with us again.

Kindest Regards,

Sophie Hartley

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Reviewed 16 April 2014

The hotel looks excellent from the outside and it is superb from the inside too. We got an upgrade to an executive room so we were absolutely delighted. The check in staff are very polite and make you feel very welcome. We didn't have dinner in the restaurant so not sure about the food but we did have the morning breakfast in the restaurant. It is well worth it so if you do decide to stay there do try the breakfast. The executive lounge is fab! Very well recommended

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Rishi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie H, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 18 April 2014

Dear Rishi S,

Please accept our sincere thanks for choosing our hotel for your recent stay.

On reading your review it is warming to note that the staff on the front desk assisted you with their outstanding customer service. Our attention to guest satisfaction is something we pride ourselves on at the Hilton Liverpool.

Once again, thank you for your comments and staying with us and we very much look forward to welcoming you back to our hotel again very soon.

Kind Regards,

Sophie Hartley

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Reviewed 14 April 2014

We stayed at the Hilton for one night after attending Ladies Day at Aintree. The hotel is ideally located in the centre opposite the Docks and a short walk to Liverpool Central. I had booked a King Executive room, being a HHonors Gold Elite member I was upgraded to the Junior Suite. The Junior suite is amazing!! We were on the 4th floor and the suite is at the end of the corridor and ran the full width of the hotel, giving views out of 3 sides of the hotel from any of the 15 windows we had. The bathroom of this suite is something else, a huge free standing soaking tub and a large walk in shower. The bed was sooo comfy, we had tea/coffee facilities and in room safe, all free of charge.

Being in an Exec room we had access to the lounge on the 7th floor. We had a few drinks here in the evening, the two girls who were on that night were fantastic, both really looked after us well. Also we ate breakfast in here the following morning and were looked after fantastically as well.

When we came to checkout, we must have timed it badly as reception was crowded with people waiting for buses to Aintree. There were lots of people trying to check in early and pestering the one girl who was manning the reception. This resulted in us having to wait over 30 minutes to check out. Maybe a few more members of staff on the desk for this busy half an hour would have sped up the process and given a more positive end to a fantastic stay. Also, we were charged for the upgrade from the Executive King to Junior Suite. As a HHonors Gold member, room upgrades are usually free of charge so this came as a surprise to me at check out.

Room Tip: I would highly recommend booking the Junior Suite.
See more room tips
  • Stayed: April 2014, travelled as a couple
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Thank Sunshine_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie H, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 18 April 2014

Dear sunshine_mark,

Thank you for taking time to write your review so that others can share your positive experience.

As a Gold Member of Hilton Honours we acknowledge that you are an important and loyal guest of ours and we enjoy having you stay with us.

If you wish to contact me direct to discuss your experience further please feel free to do so on 0151 708 4200.

Kind Regards,

Sophie Hartley

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Reviewed 11 April 2014 via mobile

We stayed here for one night and the rooms are a nice size, beautiful views and a very comfy bed. We have stayed here before and this stay was as good as the last - I would definitely recommend. Tea and coffee provided in rooms and toiletries are Peter Thomas Roth brand. Nice lighting in rooms and a very comfy chair too.

  • Stayed: April 2014
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Thank jcla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie H, Front Office Manager at Hilton Liverpool City Centre, responded to this reviewResponded 12 April 2014

Dear jcla,

Thank you for taking the time to write such a fantastic review of your stay at Hilton Liverpool.

I am very happy to hear that you had a comfortable stay and that both your previous and recent stay exceeded expectations.

I hope to welcome you back in the near future.

Kind Regards

Sophie Hartley

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Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#19 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
Price Range: £80 - £353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Liverpool Hotel Liverpool

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