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“Great hotel!” 4 of 5 bubbles
Review of Hilton Liverpool City Centre

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Hilton Liverpool City Centre
Ranked #40 of 99 Hotels in Liverpool
GreenLeadersGold level
Lurgan, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great hotel!”
4 of 5 bubbles Reviewed 10 August 2014

Stayed in this hotel for a one night while attending a conference. The rooms were very clean, spacious and decorated nicely. The buffet breakfast was excellent with many choices including healthy options. The food provided at the conference was very good. The conference rooms were excellent. Reception staff were very polite and friendly. Great location to the Albert docks. Recommend this hotel for a social trip or business.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalie276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
Hi we are very pleased to hear of your positive experience. The Albert Dock offers a great choice of shops and attractions and being so close to the hotel continues to be a great selling point for guests. We hope to see you again in the near future

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,635 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Huddersfield, United Kingdom
1 review
5 of 5 bubbles Reviewed 10 August 2014

This was my second stay here in the last week. A modern hotel which is well located and with helpful, friendly staff. I was in a great room on the 6th floor with views over towards Albert Dock. The hotel is well placed and convenient for many of the city centre attractions. Take care with SatNav if driving. My first trip wasnt good, but second was fine, as I knew where I was going. Aim for the John Lewis (Q-Park) car park in Liver Street if you are staying over night. Hotel is a short walk through the bus station from here.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
Good Morning. We appreciate your very kind comments and we are happy to hear of your positive experience at Hilton Liverpool

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 8 August 2014 via mobile

This has to be one of the better Hilton hotels I have stayed at . Spotlessly clean , comfy rooms , friendly staff , great breakfast !! Perfect location across the street from the Albert Dock and all the shops.
If I'm ever back in Liverpool this will be my Hotel of choice .

Stayed August 2014
Helpful?
Thank NewcastleMarkone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
Hi we are very pleased to hear of your positive experience at Hilton Liverpool. We strive to offer just the service you experienced. We hope to serve you again very soon

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
4 of 5 bubbles Reviewed 7 August 2014

One or two niggling problems but all sorted first time, friendly staff(friendly city) Great location for a break, loads of shops for the girls and loads of Beatles stuff to do and see all within 10 minutes walk

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
We are very pleased to hear of your enjoyable stay both at Hilton Liverpool and the City. The location continues to have a very positive effect on guests. We appreciate your comments very much and look forward to seeing you in the near future

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

Can't fault the staff at this Hilton, all super friendly and welcoming. The location too is brilliant for Liverpool One shopping, bars and walks along the Marina. The rooms too are all well sized, bathroom well stocked and with tv and great sized bed. I would say that I think it is expensive for room only, no wifi, breakfast or parking.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank HungryItaliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
Good Morning, many thanks for your positive feedback. We are very pleased to hear you had an enjoyable experience at Hilton Liverpool and we hope to see you again in the near future

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2014

Staff extremely attentive, polite and humorous. Lifts were excellent, never waited more than a few seconds - everything worked. Bit pricey, but you get what you pay for. Location perfect - shopping and amenities nearby, and dock experience across the street via safe traffic control.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
We are delighted to read your experience was everything you wished it to be. We are proud to offer this level of service and hope to serve you again in the near future

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livermore, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

We stayed for one night on our way to Wales from the Lake District. The parking is located at the shopping mall next door. The hotel is modern and the rooms are large and clean. We had a view of Liverpool One and Albert Doc is right across the street. The hotel is located in a safe area. We enjoyed our one night.

Stayed July 2014, travelled as a couple
Helpful?
Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graeme J, Manager at Hilton Liverpool City Centre, responded to this review, 11 August 2014
Good Morning we are very pleased to receive your positive response. The experience you had at Hilton Liverpool is just what we strive for. We hope you visit again in the future

Kind Regards

Graeme Jonson
Assistant Nights Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Liverpool City Centre

Property: Hilton Liverpool City Centre
Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Hotelopia, Odigeo, Priceline, Agoda, Ebookers, Hotel.de and HRS so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool

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