After travelling all day to be greeted by our receptionist,( from London herself). she explained areas to see around the city and because concierge were busy she helped us carry luggage to the rooms. going out of her way in any way she could she even printed off a discount voucher for a nereby eatery , and called to make sure we could get a table.she was absolutey fanastic, a total credit, throughout the stay no matter how busy she was she was always polite! she seemed to live there! on the ground floor desk and up in the lounge?? that night after dinner we sat up and had drinks in the bar on the groud floor, the bartender (Kieran) made us a special cocktail as we didnt like alot of ingredients in the other drinks on the menu, the stock was short but he went and spoke to the chefs to get some other goodies.
we had a fanastic stay all the staff seemed happy, breakfast was hot and service on time. Needed more cash to tip across the hotel, no idea how one guest found egg shell in the eggs as even i could tell they are powered eggs and when I asked why i was told its a health and safety issue,
will come again
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- Also Known As:
- Hilton Liverpool Hotel Liverpool