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“Excellent stay”

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Hampton by Hilton Liverpool City Centre
Ranked #34 of 97 Hotels in Liverpool
Certificate of Excellence
GreenLeadersGold level
Belfast, Northern Ireland, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
“Excellent stay”
Reviewed 26 June 2014 via mobile

Three of us stayed in a triple room to go to a concert in the Liverpool echo arena it was really close and the hotel was lovely everything is within walking distance shops around Albert Dock are brilliant food in restaurants were lovely as well

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 3 July 2014
Dear Guest

Thank you for taking the time to share your kind feedback with everyone, we really do appreciate it.

I am pleased that you chose to stay with us it is great to know that you enjoyed every aspect of the hotel, our service, offerings and facilities.

My team and I really hope that we have the pleasure of welcoming you back to the hotel.

Kindest Regard,s
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2,794 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (471)
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English first
Dublin
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 June 2014

Stayed here for 3 nights and Hotel is in a great location with all attractions such as Albert dock, pubs and restaurants only a stone throw away.
Check in was quick and easy and hotel itself is very clean and modern.with free WIFI :)
rooms are also very clean and spacious with daily linen and towel change

Food is actually quite nice as we arrived in the evening and had some then and also had a pizza one of the nights we arrived back at the hotel into the small hours
Breakfast is good with a good selection of both hot and cold foods but can get a bit packed especially between 8-9

i've stayed in may hotels in Liverpool over the and this is up there with the best when you take everything into consideration , well definitely be back..

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSweeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelsey g, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 5 July 2014
Dear Guest
Thank you for taking the time to review our hotel regarding your recent stay with us. It is true pleasure for myself and the team to hear our guests have enjoyed all aspects of their stay and had a positive experience in our hotel. I am glad you found our location ideal for you and our enjoyed our tasty 24 hours pizza menu.
Once again, thank you for sharing your experience and we hope to welcome you back soon.
Yours sincerely
Guest service manager
Kelsey
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Essex
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 June 2014 via mobile

Nice hotel & great location by the Docks. I stayed 3 nights with no issues. Free wifi which is always a plus! I didn't try the breakfast but it is included and hear that the selection is good. They are very confident you will be happy with your stay because if you aren't 100% happy you don't pay - which is a great sign. My only small niggle which stops me from giving 5 stars is that my bathroom smelt a bit damp (I suspect due to the shower curtain) however it's not something I brought up or let them rectify in anyway so definitely wouldn't stop me from returning

Stayed June 2014, travelled on business
Helpful?
Thank Rajessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelsey g, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 5 July 2014
Dear Guest
Thank you for taking the time to review our hotel regarding your recent stay with us. It is great to here that you enjoyed your stay and enjoyed all aspects of the hotel including our city centre location.
Once again, thank you for choosing to stay with us here at the Hampton and we hope to welcome you back soon.
Yours sincerely
Guest service manager
Kelsey Gibson
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north east uk
Level Contributor
256 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 23 June 2014

This was a real find! despite being a very busy hotel and in a prime location near the waterfront it was so comfortable and quiet.
Breakfast was included and good range of continental and English. There is a secure multi storey carpark attached to the hotel. Handy for the city centre and all major attractions

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jantNorthEastUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan S, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 3 July 2014
Dear JantNorhEastUk,
Thank you for your excellent review of the Hampton by Hilton Liverpool City Centre. We are glad to hear you enjoy our central location and the complimentary breakfast.
Please accept our sincere thanks for choosing our hotel for your recent stay and we look forward to welcoming you back again soon.
Kind regards
Juan Soto
Guest Service Manager
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Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 June 2014

One night stop at this Hotel, it has underground parking which is convenient for any city hotel.
Staff were fairly friendly and there were plenty to help. Rooms were very modern and clean. I couldn't fault the room or breakfast except for there was no choice for eggs, only scrambled. Prices for 1 night was a little more than I would like to pay but having said that, the location was quite good for shopping and eating albeit a 5 minute walk away

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oxforjustice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan S, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 3 July 2014
Dear Oxfordjustice,
Thank you for your review of the Hampton by Hilton Liverpool City Centre. We appreciate you enjoy our great rooms and central location.
It is glad to hear that a guest has enjoyed their stay with us and think in visit us again.
Best Regards
Juan Soto
Guest Service Manager
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Bristol, United Kingdom
Level Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 June 2014

Stayed for 2 nights & was impressed with the room which was ultra-modern & had good views of the riverside dock area (which we paid extra for). One night we had a fabulous sunset which we were perfectly placed to snap from our panoramic window on the 5th floor. Breakfast is in a self-service café area where you just help yourself, no waiter service, and the food was plentiful & tasty including the usual cooked items. There is a restaurant area for evening meals which is attached to the bar area but the menu looked very limited. You don't really need this though, as the renovated Dock area is only 5 minutes stroll away with loads of restaurants & bars. Enjoyed the bar area where we watched Spain getting knocked out of the world cup, much to the hotel manager's disappointment, & then England getting knocked out the next night, much to my disappointment! Staff were all friendly & very helpful & I would recommend this hotel.

Room Tip: The extra price for a riverside view was well worth it in our opinion.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grumpyolegit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelsey g, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 29 June 2014
Dear Guest
Thank you for taking the time to post such a positive review regarding your recent stay. It is fantastic to read that you enjoyed your stay and all aspects of the hotel including our location. On reading your review I am glad you found all the team were friendly and they assisted you with their outstanding customer service during your stay. Once again thank you for your review and we hope to see you again soon.
Yours sincerely
Guest service manager
Kelsey
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Doncaster, United Kingdom
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 22 June 2014

This is my second visit to the hampton hilton hotel in liverpool in the last six months, why did I come back here ?, because like I said on my last review of this hotel, it is as it's states, quality. It's what you you would expect from a hilton hotel, clean and tidy, with everything in its place as shown on its photos. Fabulous breakfast with plenty of choice. What more can you say.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kelsey g, Manager at Hampton by Hilton Liverpool City Centre, responded to this review, 29 June 2014
Dear Guest
Thank you for taking the time to post your review regarding your recent stay with us. It is always a joy to hear that guests have enjoyed their stay with us and even better when those guests become regular visitors that we recognise. Once again thank you for taking the time to review our hotel and we hope to welcome you back soon.
Yours sincerely
Guest service manager
Kelsey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Liverpool City Centre

Property: Hampton by Hilton Liverpool City Centre
Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Green Hotel in Liverpool
#12 Business Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#28 Family Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
Official Description (provided by the hotel):
With an enviable location at Kings Mill Dock in the "Baltic Triangle" area, the Hampton by Hilton™ Liverpool City Centre hotel puts you near it all! We're close to Wapping, Salthouse, Canning and Albert docks, as well as the Echo Arena and BT Convention Centre. The Lime Street and James Street train stations are all less than three kilometers away, while Liverpool John Lennon Airport can be easily reached in minutes by car or coach transfer from Lime Street Station. Take a short walk from our Liverpool hotel and you'll experience the stunning architecture, exciting museums, world-class attractions, abundant nightlife and excellent dining this great city has to offer. If shopping is on the agenda, Liverpool ONE, a 1.65 million square-foot complex, is just steps from our Liverpool, UK hotel. The name "Liverpool" is also synonymous with football and we have two Premiership clubs, Everton and Liverpool, about five kilometers away. We're also just minutes from Aintree, home of the Grand National horse race. Whether you're traveling for business or pleasure, the Hampton by Hilton Liverpool hotel puts world-famous attractions at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool

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