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“Classy”

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Heywood House Hotel
Ranked #17 of 99 Hotels in Liverpool
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Classy”
5 of 5 bubbles Reviewed 3 January 2013 via mobile

Stayed here on 30th Dec. Had a lovely room with all the extras you would expect. Staff were lovely including the night porter. Hotel was very relaxing and tastefully decorated. Would recommend to anyone visiting Liverpool. The location is excellent for shops and docks.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 11 January 2013
Thank you for all your comments, We are happy to hear you enjoyed your stay here and that it had everything for your needs, We appreciate your kind comments on our Staff, We will forward this on accordingly, We hope to see you at our Hotel again soon.
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1,451 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
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English first
Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 January 2013

Stayed here over the weekend and had an absolutely fabulous time. The staff were really helpful. Very chatty really nice. They gave us lots of useful information about taxis where things were etc. The room was plush and modern. Would love to stay here every few months as there is so much to do in close proximity to the hotel :) Already looking to book again. It's a 2 min walk away from James Street train station. Everything you need is a stones throw away. Loved it. Would recommend to a friend :)

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shellmary80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for all your great comments, We are delighted to hear you enjoyed your time in Liverpool and the location was ideal for all your sight seeing! We are pleased to hear you found our staff helpful during your stay, We hope to see you at our Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 January 2013

First impression staff welcoming and efficient, quick service. Room fab, great location everything within walking distance. Only down side was carpet in lift shabby - surely not that expensive to replace ?
Fantastic bar with vast array of cocktails and traditional breakfast with very good quality produce. Being local we plan to return for a meal, will be recommending this place.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alma-pope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for your comments, We are very pleased to hear you found our staff welcoming and efficient,
We are currently working with maintenance on a solution for our lift, We are happy to hear you were happy with your room and the location was ideal for you, We hope to see you here again soon.
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Morecambe, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 January 2013

Lovely hotel in great location, only fault was the lift was broken and we where staying on top floor. Definitely be back ;) We stayed in room 305 which had a balcony so would be idea when weather gets better. Recommend the cocktails in adjoining Noble House.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyLadyJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for all your comments, We apologise for the problems you experienced with our lift not working but we are happy this didn’t effect the rest of your stay! I am pleased to hear you found our hotel to be in a great location and you enjoyed your time in the Noble House, We look forward to welcoming you to our Hotel again soon.
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wigan
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 1 January 2013 via mobile

We stayed here on New Year's Eve and got the room for 74 pounds so we weren't expecting too much. We were however pleasantly surprised! The location was fantastic and the rooms were modern, spacious and clean and the beds were comfortable. The staff were friendly and helpful and there was a nice bar right next door. All in all a pleasant stay at a great price, I would definitely recommend it.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donnawhite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for taking the time to post such lovely comments, We are delighted to hear you enjoyed your stay and that you found your room to be spacious and comfortable, We appreciate your comments on our staff and will forward this to all team members, We hope to see you here again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 December 2012

The accommodation was attractive clean and in good repair. The bed was fresh and very comfortable. Other than a small reception area this hotel has no ground floor public areas but is internally linked to the adjacent restaurant (The Noble House). The staff were polite helpful & welcoming. This hotel is ideally situated with lots of good restaurants & coffee bars just around the corner or within 5 to 10 min walking distance. We have no negative comments and would without doubt return. Excellent value for money overall & the 40% discount on parking at the 24 hour secure parking at Q Parks in Liverpool One shopping centre was most welcome.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for your review on our Hotel, We are very happy to hear you found our staff to be helpful and welcoming and that the location was ideal for you, It is great to hear that you would stay here again and we look forward to welcoming you to our Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 29 December 2012

Due to us staying Christmas Day and Boxing Day the bar and restaurant was closed therefore cannot comment on this. They let us know in advanced and were very accommodating, giving advice on where to go and eat etc.
There is one small negative point being car parking near the hotel is poor, however Haywood House Hotel gave discount vouchers for parking in Liverpool one which was a 5 min walk away.
The room we stayed in was superb, comfortable, inviting and modern. We would definitely recommend this hotel to friends and family.
We would like to take this opportunity to thank all staff that made our stay so memorable.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blackwidow1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review, 3 January 2013
Thank you for all your lovely comments, We are delighted that you enjoyed your stay and found your room inviting and comfortable, We look forward to seeing you at our Hotel again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heywood House Hotel

Property: Heywood House Hotel
Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #17 of 99 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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