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“Heywood house hotel”

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Heywood House Hotel
Ranked #16 of 99 Hotels in Liverpool
Certificate of Excellence
Reviewed 12 June 2013

Comfortable and clean
Unable to get fresh air
Toilet seat bucked you off
Most courteous staff ever met well presented and professional
No tissues supplied
Would recommend Great position but unable to park out front to unload

  • Stayed: June 2013, travelled as a couple
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Thank Petereastaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 6 July 2013

Thank you for taking the time to post your comments. We are pleased to hear you found your room clean and comfortable during your stay. We appreciate your comments on our team members and hope to see you here again in the near future!

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1,302 - 1,308 of 1,677 reviews

Reviewed 11 June 2013

Really enjoyed our stay at the heywood. It is central to all attractions & only minutes away from the docks. The room was extremely clean & comfy with nice decor. Staff really pleasant. I would recommend staying at the heywood.

Stayed: June 2013, travelled as a couple
Thank Eddiehelenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 6 July 2013

Thank you for positive comments. We are pleased to hear you found our Hotel clean and comfortable and that the location was ideal for you. We look forward to seeing you again soon!

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Reviewed 10 June 2013

The hotel was very well situated with regard to attractions, which were all nearby. Room was well furnished and decorated, with every facility we wanted. Staff were very good and we would use it again when we next visit.

Room Tip: The "plush" rooms were very good and had everything we needed.
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  • Stayed: June 2013, travelled with friends
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Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 6 July 2013

Thank you for your positive comments, We are pleased to hear our Hotel was ideal for your needs and that you were pleased with the level of service from our team. We look forward to seeing you at our Hotel again on your next visit to Liverpool!

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Reviewed 8 June 2013

WE stayed over the Easter break - 2 adults and 1 child. Despite checking in before 12, we were given our room straight away which was a big plus. The rooms was excellent - nice furnishings, decent TV and while the 3rd bed (camp) made it somewhat cramped, the bathroom more than compensated for this. 6' walk to the Albert Dock, 10' walk to the centre and ATMs and supermarkets within easy reach. The restaurant/bar looked really nice despite never using it. Highly recommended and would definitely return.

  • Stayed: March 2013, travelled with family
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2  Thank Macfleece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 6 July 2013

Thank you for taking the time to post your comments, We are pleased to hear you enjoyed your time here and you were pleased with your room. We look forward to welcoming you back to our Hotel in the future!

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Reviewed 8 June 2013

Staff was excellent, rooms are very small but clean and nicely updated. Area seemed a little seedy but was close to waterfront. Close to some good restaurants. Loved Liverpool. Shopping was great. If I go back I think I would stay on the waterfront

  • Stayed: June 2013, travelled as a couple
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Thank Deleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 6 July 2013

Thank you for your comments on our Hotel. We are delighted to hear you enjoyed your stay in Liverpool and found our team helpful during your time here.We hope to see you again in the near future.

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Reviewed 4 June 2013

The hotel was well located and reasonably priced. However, the bathroom was showing its age with mould in the grout and a loose shower door that caused some difficulty when when trying to get into/out of the shower. Fairtrade tea and coffee would have been good addition.

  • Stayed: May 2013, travelled as a couple
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Thank EmmaMark_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 9 June 2013

Thank you for your comments; We are pleased to hear the location was idea for you during your time here. I am sorry to hear that the bathroom was not to our usual standards. We will forward this on to our House keeping and Maintenance team to be addressed. We will take your comments on board regarding tea and coffee and look into this moving forward. We hope these issues have not put you off choosing to stay with us in the future and we can welcome you back to our Hotel soon.

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Reviewed 2 June 2013

Our trip to Liverpool was made by this lovely gem!
We were so impressed with the price and even more so with the beautiful rooms and perfect location.
The staff were wonderful and we didn't want to leave at the end of our 3 nights. Would absolutely recommend to anyone, any time.

  • Stayed: May 2013, travelled as a couple
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1  Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded 9 June 2013

Thank you for your kind comments on our Hotel! We are very pleased to hear you were impressed with your rooms and that you found our staff helpful during your stay. We will look forward to welcoming you back to our Hotel again on your next trip to Liverpool!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #16 of 99 Hotels in Liverpool
Price Range: £46 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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