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Traveller rating
5,320
1,234
180
48
26
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All reviews mini kitchen great location small kitchenette concert square central location bold street bars and restaurants converted warehouse coffee machine lovely hotel within walking distance q park minute walk would definitely stay here again albert dock the heart of the city reception staff
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111 - 116 of 6,808 reviews
Reviewed 2 December 2023

I am a regular guest and service levels are consistently high. I would never consider staying anywhere else in Liverpool. Thank you Sharon for excellent management of this hotel. The complimentary evening drinks and snacks are much appreciated!

Date of stay: November 2023
    • Value
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Review collected in partnership with this hotel
1  Thank Julie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy Unwin, Guest Services / Front Office at The Resident Liverpool, responded to this reviewResponded 7 December 2023

Hi Julie,

Thank you so much for your amazing 5* review, we are all so happy to see you enjoyed your time with us, it was great to have you here.

We will be sure to pass your review onto the team as it really does make all the difference.

It would be great to welcome you back here again very soon !

Kind regards,

Andy - Reception Manager
The Resident Liverpool

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2023

This hotel was everything I needed - quiet, amenable, well appointed and cosy. Awesome rainfall shower and an extra surprise with the evening drinks! Would highly recommend as a base for exploring the area.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Eryn S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy Unwin, Guest Services / Front Office at The Resident Liverpool, responded to this reviewResponded 7 December 2023

Hi erynkim27,

Thank you so much for your amazing 5* review, we are all so happy to see you enjoyed your time with us, it was great to have you here.

We will be sure to pass your review onto the team as it really does make all the difference.

It would be great to welcome you back here again very soon !

Kind regards,

Andy - Reception Manager
The Resident Liverpool

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2023

This was my second visit and I was not disappointed. The hotel is fantastic value for money, location excellent and staff first class ! The room has a little kitchenette hidden in a wardrobe complete with anything needed to make light snacks, tea and a Nespresso coffee machine too. We were invited to a complementary drinks reception each evening which was a lovely and unexpected touch. I have nothing negative to say about this hotel and highly recommend!!

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank marie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy Unwin, Guest Services / Front Office at The Resident Liverpool, responded to this reviewResponded 7 December 2023

Hi Marie M,

Thank you so much for your amazing 5* review, we are all so happy to see you enjoyed your time with us, it was great to have you here.

We will be sure to pass your review onto the team as it really does make all the difference.

It would be great to welcome you back here again very soon !

Kind regards,

Andy - Reception Manager
The Resident Liverpool

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2023

I very much enjoyed my stay. I found the hotel perfectly located and easy enough to find. It was close to a lot of bars, clubs and restaurants but the good news is that I experienced none of the usual sound issues one might expect from a location. The room itself was larger than I expected as I had booked a Small Double. The bed itself was indeed a small double, but the room still had a decent sized bathroom, lots of storage, a kitchenette with fridge in it. I found the shower easy to use and water pressure was great.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank FG1768
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy Unwin, Guest Services / Front Office at The Resident Liverpool, responded to this reviewResponded 7 December 2023

Hi FG1768,

Thank you so much for your amazing 5* review, we are all so happy to see you enjoyed your time with us, it was great to have you here.

We will be sure to pass your review onto the team as it really does make all the difference.

It would be great to welcome you back here again very soon !

Kind regards,

Andy - Reception Manager
The Resident Liverpool

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2023

We loved this hotel and the staff were very friendly, informative and helpful and the recommended car park was nice and close to the hotel. Well located for restaurants, bars and shopping but also close enough to walk to the Docs, great room and the welcome drink was a lovely touch. We will return.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank akelly770566
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy Unwin, Guest Services / Front Office at The Resident Liverpool, responded to this reviewResponded 7 December 2023

Hi akelly770566,

Thank you so much for your amazing 5* review, we are all so happy to see you enjoyed your time with us, it was great to have you here.

We will be sure to pass your review onto the team as it really does make all the difference.

It would be great to welcome you back here again very soon !

Kind regards,

Andy - Reception Manager
The Resident Liverpool

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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