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“days inn, liverpool” 3 of 5 bubbles
Review of Days Inn Liverpool City Centre

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Days Inn Liverpool City Centre
Ranked #38 of 99 Hotels in Liverpool
Certificate of Excellence
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“days inn, liverpool”
3 of 5 bubbles Reviewed 16 July 2014

Stayed in Liverpool Days Inn for 3 nights. Very central hotel, close to trains, buses. Had two requests to hotel before arriving (a) early check in and (b) change of room from family to twin room, neither of these requests could be accommodated and that was understandable but no acknowledgement was made of these requests. Bedrooms basic, beds not very comfortable and if you have a pull out bed for a person you can be guaranteed a sleepless, painful night. Carpet in our room was bumpy in places and as we had someone using a walking stick it was quite dangerous. Bonus of the place is the shower which was spacious and able to adjust water with ease.Wifi advertised but not always available.

  • Stayed July 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank bunvee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 23 July 2014
Dear bunvee,

Thank for taking the time to review your stay with our hotel and for bringing these issues to our attention. I was very concerned when I read your review and have been investigating into this. I have passed on our review to the relevant departments as well. I hope the time you spent in Liverpool more than made up for this.


Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,168 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (393)
Date | Rating
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Bristol
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

I was hoping that the hotel would have views over the Mersey - but no such luck! It is up a side street not far from a junction with a busy dual carriageway. The exterior was a little disappointing & the tiny reception desk was the size of a broom cupboard! The internal layout was a little confusing, especially if you use the stairs instead of the lift. The room decor looked really modern - for the 1970's with odd colours. The wardrobes were open-fronted and looked like a bulk buy from Ikea! Having been disappointed that our room overlooked a carpark, at least it was quiet (unlike some reviews & were unaware of the proximity of the underground station until we were outside). We did not try the breakfast having read some mediocre reviews. In its favour, the hotel is handy to the waterfront area (we had come from a ship docked at the cruise terminal, which is why we picked this hotel). Also, it seems to be one of the best value hotels in the centre. In the USA the Days Inn chain are I believe mostly motels, and in many ways, this is more like a motel than a hotel. For a good value 2-night break to see some of the sights of Liverpool, it is recommended, but I'm not sure I would have been keen to stay longer!

Room Tip: Quiet overlooking the carpark!
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Portishead26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 23 July 2014
Dear Portishead26,

I'm sorry to hear that you didn't like the decor of our rooms. I hope the handy location and good value of your stay more than made up for this.

Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abertillery, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

this is the second time that we stayed at this hotel but just a few things were lacking from previous stay.
bed making was slap dash. had to request a toilet roll. ice machine on corridor was out of action for whole stay.
The positives were location, comfort of room, breakfast, general cleanliness, friendliness of staff

Room Tip: we were on 3 rd floor, far end from lift and think this was a little quieter
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  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank abergirl5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 21 July 2014
Dear abergirl5,

We love to hear that guests choose to stay with us again. I apologise that you had issues during your second stay and would like to thank you for bringing these to your attention. We are pleased you found the room comfortable and staff friendly and we hope you will think of us for your third stay in Liverpool.

Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

Days Inn Liverpool is located near the city centre, not far from Liverpool One, Albert Dock, the newer Echo Arena - all of which are a few minutes walk away. Having said that you are next to James Street/Mersey Rail station, there are various bus stops and a taxi rank to hand too. Car Parking is nearby in the form of a 24hour underground car park (the hotel does not have parking of its own.)

The purpose of my visit as to see a gig ay the Echo Arena nearby to see Neil Young & Crazy Horse in concert, with some friends..

The room was spacious, modern, clean, comfy and of more than adequate standard. I booked a standard room with a king size double bed on the mezzanine floor (split level 1st floor - entrance through restaurant).

The room had TV, tea/coffee making facilities and is air conditioned. There is an ensuite bathroom (which I found a little small as the door just about missed the WC pan altogether when opening/closing) and with soap and shower dispensers bolted to the wall. There is an ironing board and a hair dryer for the well groomed of you.

As eluded too earlier there is a small bar come restaurant too on the first floor. Should point breakfast us a separate purchase to the room and is not inclusive of the room rate. The breakfast is a hot buffet affair with cereals and juices and fruit for the more discerning health conscious punter (that rules me out as I looked a cooked fried breakfast especially after a heavy night out in the real ale pubs in the city centre plus the afore mentioned concert. The breakfast is modest £6.50 on top of the room rate/tariff.

Other features of the hotel include 24hr dining options including a light bite menu, laundry and dry-cleaning service available, express checkout, room hire available for events and special occasions.

I has more than enjoyable stay there and was sufficient for what I wanted and considering the price range. If I am ever to find my self in Liverpool again would consider a return visit to the hotel with its friendly & helpful staff.

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank LairdPhilT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 21 July 2014
Dear LairdPhilT,

Thank you for reviewing your stay with our hotel and for such detailed feedback. We hope you and your friends had a great time at the concert and that you will think you us again for your next gig. Just to let you know if you show your concert ticket to our restaurant team you will receive 25% off food and drinks in the evening.

Best wishes,
Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 14 July 2014

I stayed here one night while in Liverpool. The hotel is located need the docks which is home to a few restaurants shops and near to the Maritime Museum and the Beatles Story (neither of which I went to this visit). The hotel was clean and comfortable. There are no frills but the staff was friendly and helpful. For the price, it was a great place to stay for a day or two.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank LizzyG5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 21 July 2014
Dear LizzyG5678,

Thank you for taking the time to review your stay at our hotel. We appreciate receiving feedback from our guests and we're pleased you found the hotel comfortable and staff helpful. We hope you will think of us for your next visit to Liverpool.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

If your looking for affordable accommodation in Liverpool look no further. The docks across the road Liverpool one 2 mins up the road the cavern club round the corner. Perfect. Rooms are smart and simple very clean. The only problem for me was the mattress was far to soft and caused me a bit of Back ache. But no real fault of the hotel as I have a bad back. Would definitely stay again.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Digitalexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 21 July 2014
Dear Digitalexplorer,

We love to hear guests would stay with us again. I apologise for the issue you had with the matress but I hope the rest of the hotel made up for this. We're very lucky to have such a central location and we're pleased this was handy for your stay. We look forward to seeing you again on your next visit to Liverpool.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Stayed in the Days Inn with my son on a football trip. I had doubts but they were unfounded. Although they gave me a key for an occupied room at first, it was quickly dealt with and the rest of the stay was trouble free. Spacious, clean, well equipped room with a spotless bathroom and excellent shower! Nice residents bar which is on the 2nd floor so theres no gatecrashers! Great nights sleep and the breakfast was second to none! A well stocked, all you can eat buffet, from full English, to cereal, fruit, juices etc . You can even do your toast to your own liking! Overall, a pleasant stay!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vinceyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, 21 July 2014
Dear Vinceyman,

We love to hear guests had a great time staying with us and we're pleased you enjoyed the breakfast and found the room comfy. We hope you and your son had a great time at the football match and will think of us for your next trip to Liverpool.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Liverpool City Centre

Property: Days Inn Liverpool City Centre
Address: James Street, Liverpool L2 7PQ, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Liverpool
#10 Family Hotel in Liverpool
#21 Business Hotel in Liverpool
#21 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Days Inn Liverpool City Centre 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Days Inn City Centre Liverpool Hotel Liverpool

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