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“Enjoyable stay”

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Holiday Inn Express Liverpool-Albert Dock
Ranked #31 of 97 Hotels in Liverpool
Certificate of Excellence
Cardiff, Wales, United Kingdom
1 review
“Enjoyable stay”
Reviewed 29 August 2014

Stayed here 26th - 28th August 2014 after recommendations from family, even with some hiccups before we got there Holiday Inn Express dealt with it and were great, when we arrived we had a lovely room with a lovely view of the dock, staff were all happy and polite and always had an hello for you, very helpful with guiding us and information 2 days is definately not enough time to explore the beautiful city although we crammed a lot in, even before we left we said we would definately come back and stay here thank you holiday inn express

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 1 September 2014
Good to hear that you enjoyed your time in Liverpool, we so often hear that two days is just not enough time to see all the tourist attractions the city has to offer.
Thank you for taking the time to post your feedback and we look forward to welcoming you back on your next visit.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Redcar, United Kingdom
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2014 via mobile

I stay in this hotel regularly when I'm visiting Liverpool on business, the hotel staff are very friendly and polite, the rooms are clean and tidy, the added bonus being with the hotel being an express hotel means you get breakfast included in the price. The hotel is in the ideal location to get to the Arena and Conference Centre and also Liverpool One shopping centre with many bars and restaurants.

The only downside to this hotel along with many hotels in Liverpool is the lack of on-site parking availability, however, there is a car park attached to the conference centre, and the hotel provide a voucher to get 25% discount on the advertised parking charges.

Overall this is an excellent hotel

Stayed June 2014
Helpful?
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 1 September 2014
Pleased to hear that you choose to stay at our hotel when you are visiting Liverpool, we look forward to welcoming you back on your next visit to our wonderful city.
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carnoustie
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 August 2014

This is the 12th. year we have stayed at the Holiday Inn Express at Albert Dock in Liverpool. This is a great place to stay, to us it is a home from home. The staff all the way through are friendly,cheery and very helpful, and everyone has a nice smile and a word.

Thank you all very much,look forward to the next visit, Valerie and Trevor Morrison, Carnoustie, Scotland. Carnoustie, Scotland.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank chazi63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 26 August 2014
Thank you for your comments - WOW 12 visits to the hotel, pleased to hear that you like the hotel and the team make it feel like your home from home. We look forward to welcoming you back for your next visit!
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Sawley
Level 5 Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 August 2014

What a characterful hotel! From the exposed brickwork to the artefacts left in place, this former warehouse has been turned into a fantastic hotel, full of atmosphere. The staff are friendly and the rooms are large, airy and clean. There is the added bonus of a rear entrance that leads directly onto the dock.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SawleyDawn381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 26 August 2014
Thank you for taking the time to post your comments. We are very lucky to have the hotel in the wonderful Grade I listed building of Albert Dock. Pleased to hear that you enjoyed your recent stay.
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North Wales
Level 5 Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 24 August 2014

Stayed 1 night with my 13 year old son. Perfect location, views of the waterfront and of the Liverpool wheel. Liverpool a really easy city to get around and loads going on. All museums and Beatles visitor centre close.

Hotel a grade 1 listed building with originals features coupled with modern decor. My only comment is reception is up a level and I felt a little unnerved there being nobody around when I first entered. Also at night it doesn't seem that secure as we just wondered back in and up to our room.

Room itself perfect. Had a fabulous waterfront location with the wheel which lit up at night and was perfect. Breakfast included in the price and was average. My son didn't like the eggs but as far as free goes don't knock it!

The staff were friendly and professional.

I would suggest some information about the redevelopment of the building as at first I was wondering why there was Hugh metal doors painted red and a hook in our room! But upon googling it I found it quaint that such things were preserved. Also take the train, 10 minutes walk from James street otherwise it's the usually parking nightmare as in any city centre.

I will definitely be returning as I love Liverpool it's shopping, museums, restaurants and nightlife. This will be my new Liverpool stay over!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shellygriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 26 August 2014
Great to hear that you and your daughter enjoyed your visit to Liverpool and your recent stay in the hotel.
Please be assured that the hotel is secure, overnight the front doors are locked and the area is monitored 24 hours by CCTV.
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southport
Level 5 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 17 August 2014

stay here for two days on 13/08/14, we were in room 208 overlooking the docks room very clean nice 32in tv on wall, coffee/tea in room.

the breakfast was good, staff was very friendly and polite. lots of shops on dock and lots of places to eat on the dock, we eat at the (what's cooking restaurants) next to the hotel food was very good.

the car park is within five min walk from hotel at £9 for 24 hours with voucher from the hotel, or you can park outside the hotel at £15 for 24 hours. so you need to take the cost of this went booking this hotel.

we loved Liverpool, the docks and Liverpool one was very clean looks of shop and restaurants we are coming back at end of Aug.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank colin18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 18 August 2014
Thank you for taking the time to post your feedback regarding your recent stay with us, pleased to hear that you enjoyed it. I will also pass your comments onto What's Cooking. Thank you for taking the time to post your feedback.
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Blackpool, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014 via mobile

I stayed here for two days with my friend for my birthday. I loved it, what a great place. The staff were so kind and polite, the breakfast was great! Very full tummy
:-) . The room was great really clean and very nice indeed great value for money in such a gorgeous place. I can't wait to visit again!! :-)

Stayed August 2014, travelled with friends
Helpful?
1 Thank vikki76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXAlbertDock, General Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, 18 August 2014
Pleased to hear that you enjoyed your recent stay at the hotel - I trust your friend enjoyed her birthday? We look forward to welcoming you back to the hotel when you next visit our wonderful city.
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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Property: Holiday Inn Express Liverpool-Albert Dock
Address: Albert Dock, Liverpool L3 4AD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool

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