It's difficult to review this hotel because there are good and bad points. Let's take the bad first, and there aren't too many, but they should be noted. The area in front of the hotel's revolving doors is dirty and does not create a good first impression. Sweeping it doesn't clean it unfortunately. The Lounge Bar definitely needs a lot of TLC. The carpet, chairs, and especially the tables, are shabby and worn. We fully expected to find a safe in our room but this wasn't the case. This is very strange for a mainly business hotel. Finally, the staff at breakfast could benefit from further training although the "egg" lady was great!
On to the positive points. The room was spacious, clean, and the beds comfortable. We had a really very quiet room on the second floor and everything worked well. The small bottles of water on our table every day, as well as the mints and biscuits to have with our tea or coffee were very welcome and a nice touch. And, as a first for us, there was a curtain clip which is an idea to be copied by other hotels since most of the curtains we have encountered always seem to gape.
We found the staff to be friendly and helpful, no problems there, and the breakfast was more than acceptable with something for everyone.
We would definitely stay there again and, hopefully by that time, the negative aspects mentioned above will be ironed out so to speak.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, TripOnline SA, Ebookers, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Liverpool Hotel Liverpool
- Liverpool Crowne Plaza