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Crowne Plaza Liverpool City Centre
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Reviews (2,605)
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1,640 - 1,645 of 2,605 reviews
Reviewed 19 October 2013

although a little on the pricey side this is a great hotel with an excellent location on the water front and easy walking distance to the city centre for things like shopping or The Cavern.

What really makes it good are the genuinely friendly and helpful staff.. fist class and hats off to them all!

  • Stayed: September 2013, travelled on business
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1  Thank LarryLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this reviewResponded 10 December 2013

Dear Larry,

Thank you for your lovely feedback. It's always nice to read!

I will pass your comments to all our staff.

Hope to see you again in our hotel.

Kind Regards

Michelle Cliffe
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

What a joy it is to stay at Crowne Plaza. This one is in a great location for the waterfront and it is a joy to stay in a hotel that is of such high quality.

Many thanks for all the hard work that goes into keeping this hotel top notch and for the attentive friendly staff that also make it so welcoming.

  • Stayed: October 2013, travelled on business
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1  Thank StephenCKendal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this reviewResponded 19 October 2013

Dear Stephen,

Thank you for taking the time to post your review and thank you for such wonderful comments.

I will make sure your comments are passed on to the rest of the team.

We look forward to your next visit.

Kind Regards
Joanne Janssen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Quite a central location, room overlooked the Prince's Dock & the Mersey. In very easy reach of the Museum of Liverpool, Maritime Museum (both free & well worth a look) & the Albert Dock.
Friendly, helpful staff. Eat in the bar both nights - relaxed surroundings & good food.
Well equiped gym & reasonable pool.

  • Stayed: October 2013, travelled on business
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1  Thank R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this reviewResponded 19 October 2013

Dear Guest,

Thank you for taking the time to post your comments.

I am glad to hear you enjoyed your stay with us and that you enjoyed our great city.

We hope to see you again in the future.

Kind Regards
Joanne Janssen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

We have just come home after a 3 night stay. Lovely hotel but most of all the staff that we met were so pleasant and helpful. I had a problem on my first night which was dealt with so quickly and professional. The breakfast was brilliant everything so fresh and tasty. If we come back to Liverpool for another short break we would look at staying again.

  • Stayed: October 2013, travelled with friends
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2  Thank hols252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this reviewResponded 19 October 2013

Dear Guest,

Thank you for your lovely feedback and I am glad you enjoyed you stay with us and enjoyed our great city.

I will make sure your comments are passed on to the rest of the team as this really does give them a boost and let them know that they really are doing a great job.

We look forward to your next visit.

Kind Regards
Joanne Janssen

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Reviewed 14 October 2013

great hotal with fabulous,friendly service. Good location in walking distance to great restraunts, shops and atractions.
full English Breakfast was the best.
the staff appeared to really enjoy thier jobs which reflected in the service.

  • Stayed: September 2013, travelled with friends
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1  Thank ukchally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this reviewResponded 19 October 2013

Dear Guest,

Thank you for taking the time to post such a positive review and I am thrilled that you enjoyed your stay with us.

We hope to see you again in the future.

Kind Regards
Joanne Janssen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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