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“Great Location”

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Crowne Plaza Liverpool City Centre
Ranked #22 of 99 Hotels in Liverpool
Certificate of Excellence
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Location”
5 of 5 bubbles Reviewed 16 February 2014

Stayed here for a Business trip, nice location right next to the Liver Building and views over the Mersey, service was excellent staff were all very friendly and helpful.
Nice room very clean and nice view as well. the towels were lovely and soft, bathroom was spotless. a very enjoyable stay.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul43football
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (531)
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English first
Greater Manchester, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 16 February 2014 via mobile

Good location, good service, always busy, not the most relaxing hotel in the world but good for a city break. The staff are always good, food and drinks good, not expensive for what you get but the room rate is a bit on the top side!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Cath P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review, 3 March 2014
Dear Cath P,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, England, United Kingdom
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 15 February 2014

The quality of this hotel is really good - possibly helped by being upgraded! The rooms are very spacious and spec'd to a high standard. The view over the Mersey is great and its only a few minutes walk from the Albert dock. The service was spot on, right from arrival. Had room service, which was very good in terms of quality and timeliness.

Breakfast was particularly good and the staff were very attentive. Not quite as good as the Indigo in Liverpool, but very close - worth a visit.

Room Tip: Room overlooking the river
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 929ScottB929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

Great position, very clean and well appointed, and brilliant staff who look proud to work there. If you go, pay for breakfast, it's worth it.

I don't know why these reviews have to be 200 characters minimum, but there you are.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eaterist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 February 2014

Had a spa day experience last month provided by my mcmillan nurse evoke through Liverpool women's hospital as a regular user of spa and facial treatments I was really impressed with Sharon o,Neil who runs the spa and rebooked for myself and my two friends. we have had a wonderful day organised by Sharon who totally spoilt us . The three of us had a wonderful facial proved by Sharon herself. my friends were so impressed with her knowledge and expertise. I had a full manicure and my nails look wonderful. can't stop looking at them. thank you SHaron for such a wonderful day. myself and friends can not wait to Rebook another spa day with you. I would fully recommended if you want a relaxing spa package book in with Sharon and her staff you will not be disappointed. nothing is to much trouble. thank you also to the lovely staff in the restaurant who had prepared afternoon tea and looked after us well done crown plaza a truly enjoyable experience .

  • Stayed February 2014
    • Location
    • Cleanliness
Helpful?
1 Thank Janetwhite54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

Just got in after a lovely spa day at the Crown Plaza. Would like to say a special Thank You to Sharon, who made our day really special. We had a fabulous facial, full use of the pool, sauna, steams rooms, hot tub etc and then enjoyed a lovely afternoon tea. Feel well and truly pampered!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Ricbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Albans, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 10 February 2014 via mobile

Special birthday celebration for my wife and nothing was too much trouble Hayley our check in receptionist was a diamond and arranged some wow factors that made our weekend a real enjoyable break I called reception to arrange balloons to be placed on our breakfast table and the restaurant manageress went that one step further by bringing a delightfully fancy cake with candle burning bright "Fantastic " thank you all

Stayed February 2014, travelled with family
Helpful?
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 11 February 2014
Dear Guest

I am delighted to read we made your stay special.

The team work very hard to deliver great customer service and Hayley and colleagues are highly motivated by your review.

Thank you for taking the time to share your experience with other guests.

We all look forward to welcoming you back.

Kind regards

Stephen Roberts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Liverpool City Centre

Property: Crowne Plaza Liverpool City Centre
Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Official Description (provided by the hotel):
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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