Hotel is situated right on the waterfront and opposite the Liver Building, could not be better for views, outdoor seating areas etc.
Car Park on site was a bonus, Check in was busy, but quite quick to get to room with bags. Room is not old or new, somewhere in the 1990s middle ground, pleasant enough for a one night stay.
We used the Club facilities for a drink in the evening, which only serves alcohol for an hour, hardly worth it, as most Crown Plaza hotels have a service for 2-3 hour in the evening. Still soft drinks and coffee were available all day. The room needs some sort of rethink, as it feels more like a Dr's waiting room, very sterile and not at all to the same modern standard of the main bar.
The gem in the crown for this hotel is that it has a gym and pool, with steam and sauna etc. However it is let down by the desk staff, who don't make eye contact, chat with other workers, and on our exit, simply ignore you. We had to ask for everything, considering we have never been before, we had to ask for towels and then go back for a lock for the locker.
The changing facilities need some modernisation, as they are a bit tired and a costume dryer would be handy.
Bar Staff on the evening were brilliant, very good, friendly service and a credit to the hotel. They helped us with directions, and at the end of the night chatted about the hotel and the city.
Overall I would visit again, however would not look at the Club Lounge as an option.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more less
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- Also Known As:
- Crowne Plaza Liverpool Hotel Liverpool
- Liverpool Crowne Plaza