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All reviews opposite lime street station city centre st johns arriving by train car park two double beds empire theatre excellent location reception staff albert dock checking out breakfast was excellent tea and coffee full english enjoyable stay saturday night inns
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Reviewed 21 November 2023

This modern hotel is in the city centre, handy all the great Liverpool attractions.

PROS: Excellent value, nice room with bath, lovely staff, superb location, unusually good breakfasts.

CONS: Just two - very heavy, hot bed covers; poor reading lights.

Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank merrickPhomPenh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2023

We are only back from a two night break in Liverpool, I honestly didn't know what to expect when we booked the holiday inn, I was looking for something that was firstly value for money, buy also in a good location for shopping and nightlife, well this hotel ticks both those boxes. Hotel is on the 500 & 86A bus route from the Airport. The hotel is situated directly opposite Lime Street station. The outside view of the hotel is very deceiving, it seems to have been built in amongst a shopping mall and looks a bit dated, but once you go through the revolving door, you are entering in to a very modern hotel which is spotless clean. there are 9 storeys with all the bedrooms being on floors 3-9, the bar and restaurant and a number of meeting rooms are all on floor 2. We stayed in a King bed standard room B&B and we had a view over the city. The bathroom was well equipped with plenty of toiletries and towels. We had breakfast included in our rate, but can be purchased separately also. There's a very good selection of hot and cold breakfast options and plenty of staff on hand to ensure a very pleasant experience. I cant wait to return to this hotel in the near future.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 357leonards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2023 via mobile

The staff are so friendly and helpful, they are such a credit to the hotel, from reception to bar and restaurant staff. Special mention to the kitchen team, we stayed and ate for three nights and the food is incredible. It’s pub type food but done really well. Breakfast time is usually quite chaotic at other places but here it is so relaxed and there is plenty of everything. The rooms are spacious and spotless. We visit Liverpool regularly and we’ve already said we’ll stay here again. It’s situated so close to the shopping centre and there is parking at the multi storey which is discounted by the hotel. Looking forward to our next stay!!
(Room 703)

Room tip: Parking at the multi storey, walking distance to the shopping centres. Food is available all day
Date of stay: November 2023
Trip type: Travelled with family
Thank Geebee19AT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2023 via mobile

The food in this hotel is absolutely delicious, the steak ciabatta & baby potatoes is to die for honestly it’s something topped with the most tasty peppercorn sauce, the others I sat with had the steak and chicken which they eat every last bit also staff are lovely an accommodating not pushy whatsoever which is great, the only one thing I’d say is actually to hire more staff due to them doing the coffees, waiting , running etc

Date of stay: October 2023
Trip type: Travelled on business
Thank MrFussyB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Knight, General Manager at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 28 October 2023

Dear MrFussyB,

Thank you very much for your wonderful comments about the food during your recent stay with us. We really do appreciate the feedback, positive and negative.

I look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2023

Visited twice in the past few weeks as daughter just started uni. Fab location and friendly staff. Rooms are quite basic but beds are comfy and all nice and clean. Really good breakfast with plenty of choice and gluten free options available.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank KeiSanHolDav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt Knight, General Manager at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 17 October 2023

Dear KeiSanHolDav,

Thank you for your review and appreciate your comments. We hope that we will be the hotel of choice while your daughter is studying in Liverpool.

Look forward to welcoming you back very soon.

Many thanks

Matt

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