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“Dirty and Dated” 1 of 5 bubbles
Review of Adelphi Hotel & Spa

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Adelphi Hotel & Spa
Ranked #72 of 99 Hotels in Liverpool
Valencia, Spain
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Dirty and Dated”
1 of 5 bubbles Reviewed 9 July 2014 via mobile

We booked for a 2 night stay 8th and 9th July 2014. The first room we were allocated was DIRTY, DARK AND DIRE, it was small the furniture was falling appart the windows were painted shut, wallpaper was hanging off walls, the bathroom, where shall I start, I dread to think what some of the stains were, it was bloody awfull. The second room they gave us was SLIGHTLY better, the wallpaper was at least on the walls, it was cleaner but not perfect. The beds are small but comfortable.
The hotel is a beautiful building but needs a MAJOR refurbishment, the carpets stains have stains the painting is awfull and its very dark.
On a positive note breakfast was nice (although cheap items are served)
The staff are all polite and profesional.

Stayed July 2014, travelled with family
Helpful?
1 Thank Stevepe53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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WARWICKSHIRE
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

This is by far the best hotel i have ever stayed in , because of its history and how it has kept its original identity over the years .many famous people have stayed here chuchill etc .....the staff are very good and liverpool is a must to visit ,

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank vhocking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

Been a few times with National Holidays, The rooms are a little dated but we've always found them clean & comfortable. The meals have always been good & the breakfast lovely. The entertainment has been second to none each time we've been here. The hotel is situated in a great spot for the city centre & if like me you love shopping you will be in paradise its shoppers heaven.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jacqui G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 July 2014

Stayed here twice with national holidays, once for my 21st in april 2013 and in may 2013... rooms need updating but still a very clean and comfortable hotel, the meals were nice especially breakfast and had lots to choose from (as im a fussy eater). None of my friends had any complaints and it is situated in a great place...the staff were friendly and helpful and the place was an overall great hotel to stay in. Would definately come back.

  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kirsty9492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 7 July 2014 via mobile

Let us check in to a dirty room. Apparantly this is common on a Sunday (the maid was shocked we hadn't been allowed to check into a room that hadn't been cleaned before). We checked in at half 2, customers are able to check in from 2. The bins were overflowing, bed had been slept in and no clean towels. After a long trip it was pretty awful not to be able to have a wash as there were no towels, not that it would of made a difference as there was no hot water anyway as they were "filling up the pool". Expected to come back on shortly but had to call in the morning as there was still an issue. The staff can't be bothered and are unhelpful. The hotel itself is old dirty and smelly. The carpets have a coating of dirt to them that make them uncomfortable to walk on in bare feet. The halls smell of stale vomit. It may look nice from the outside but you'd be better staying in a premier Inn. At least your room would be clean.....

Stayed July 2014, travelled with friends
Helpful?
1 Thank Lancaster_LA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Liverpool hotels

Newcastle upon Tyne, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 7 July 2014

The room was dirty hairs in the bed water was running brown , had to get the key cards charged every time we left the room very noisy with the traffic, my friends had a box room compared to ours and were charged the same rate which had to old cups of tea left in when they arrived:-( great location though

  • Stayed July 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Douglas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Torrington, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

after reading all the reviews we were very apprehensive about our stay at the Aldelphi.However,having stayed in a large Britannia hotel before we knew what to expect at meal times! previous guests seem to overlook the fact that it is a grade 2 listed building. It is old and beautiful.The coach and conference trade is the only option to keep the buiding alive.Would you rather see it derelict and boarded up? We enjoyed the ambience of the building and people should embrace this.The beautiful marble lined spacious corridors,the large airy bedrooms and the wonderful lounge.Above all the staff were exceptional and the location is second to none-bus,train and taxis all on the doorstep and walking distance for most of the main attractions and shops.Thanks to the manager for sparing the time to give my friend and I an informative chat about the building.Yes,the dining room was crowded but accept that and enjoy the good food.We would not hesitate in returning.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank helen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adelphi Hotel & Spa

Property: Adelphi Hotel & Spa
Address: Ranelagh Place, Liverpool L3 5UL, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 99 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Adelphi Hotel & Spa 3*
Number of rooms: 402
Official Description (provided by the hotel):
The Adelphi Hotel & Spa is a stunning Edwardian style Hotel in Central Liverpool. The grand building is rich in history and is just 3 minutes walk from Liverpool Lime Street and is close to many Liverpool attractions. The hotel offers a Spindles Health & Leisure Club which includes an indoor heated swimming pool, sauna and gym. They also have two restaurants, residents bar and Wave Bar. ... more   less 
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Also Known As:
Britannia Adelphi Liverpool
Adelphi Hotel Liverpool
Hotel Britannia Adelphi

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