Came on a bus trip .Was supposed to come with a girl friend but sadly she couldn't make it so my husband came with me instead. Had a dusty, uncleaned, small what they sell as a double room. Room 604. Had to go to reception and ask for house keeping to come and clean the room . Carpet covered in dust, valance sheet dirty, hair clips on the bathroom floor. The windows were filthy the skirting boards have never been cleaned in months and when I laid on the bed the I noticed that the inside of the lamp was covered in either tea, coffee or sick. Disgusting. Walls had dirty marks all over them. The house keeping was on the landing on my way down to the reception and I asked them to come and look at the room and the lad who came in was gobsmacked and immediately washed the marks off the wall. I couldn't bring myself to look at the mattress. I did not expect the Ritz but I did expect basic cleanliness. This room had not been cleaned in weeks! I was offered an alternative room 659 which sadly wasn't much better as it had a dirty brown water stain across the coving which they hadn't even tried to cover. Why would you offer this room?? House keeping did come and clean the room but we should never have had to ask!! It is sad that a once beautiful building is in such a state now. I have emailed Britania and National Holidays with whom I travelled. Would visit Liverpool again but would not stay at the Adelphi again.
- Official Description (provided by the hotel):
- The Adelphi Hotel & Spa is a stunning Edwardian style Hotel in Central Liverpool. The grand building is rich in history and is just 3 minutes walk from Liverpool Lime Street and is close to many Liverpool attractions. The hotel offers a Spindles Health & Leisure Club which includes an indoor heated swimming pool, sauna and gym. They also have two restaurants, residents bar and Wave Bar. ... more less
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- Also Known As:
- Britannia Adelphi Liverpool
- Adelphi Hotel Liverpool
- Hotel Britannia Adelphi