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“penthouse suit”

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Liverpool Marriott Hotel City Centre
Ranked #43 of 97 Hotels in Liverpool
Certificate of Excellence
st.helens
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“penthouse suit”
Reviewed 29 June 2014

we stayed on the 26th of june for one night in a penthouse suit. lovely large room. champagne should have been waiting for us, but we had to go down to front desk to ask for it. the wirlpool bath did not work, a man from the front desk came and looked at it with no joy, not really good enough for a penthouse what costs quite a few quid,.the staff are all friendly and helpfull.

Room Tip: 603 is a penthouse suit hope they fix the bath...
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,334 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (241)
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English first
Belfast, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
Reviewed 19 June 2014

was at a dinner dance in hotel and had a great day and night.,, food was excellent, location is very central and right beside all the high street shopping, and also the market, plenty to do and see, loads of bars and places to eat..

  • Stayed May 2014, travelled with friends
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Helpful?
Thank elsiemay38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014 via mobile

Stayed here last year for 2 nights. Loved everything about this place. Upon arrival until I checked out the staff could not do enough for me. No matter what the ask, there was always a pleasant smile. The food was delicious. Unfortunately the weather wasn't on my side but hey as an Irish person, I'm well used to that. As a first timer to Liverpool, it made the entire trip amazing. Will def be back. Thanks so much Marriott as always you never fail to disappoint.

Stayed August 2013, travelled with friends
Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billingham, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014

I recently stayed here for 3 nights whilst in Liverpool for a conference that was being held at the hotel. The hotel itself is great, really handy location for both train station and bus station, also ideal for shopping. The conference facilities were excellent as was the booking, organsing and running of the course by the hotel staff. I use a lot of Marriott Hotels across the UK for my work and Liverpool is one of the best, this is due to the staff here. The building itself is ordinary, internally similar to all the other Marriotts but would definitely recommend staying here when visiting Liverpool.

  • Stayed June 2014, travelled on business
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Helpful?
1 Thank Debby8863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 June 2014

stayed on night in a twin room with my mom on a Saturday. Staff were really friendly and helpful and cant fault this. Great breakfast too which we paid for in the deal. Spacious twin however the aircon didn't work properly and the portable one only worked for 180mins at a time so no good overnight when the room got warm and the windows don't open. Socket off the wall too. One shock however was being charged £9.50 for a glass of prosecco !!!! Location great for everything, we paid £5 for a black cab to the docks and the shopping is on the doorstep.

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank live4myhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2014

Stayed here for one night at Easter. I caught a train into Liverpool Lime street station and the hotel is across the road, so no need for a taxi or transfer. Upon checking in the receptionist was extremely friendly and offered a map of the city pointing out where to eat and places to go to. I wish I had gotten her name for a commendation! The hotel itself, well Marriott hotels in regional UK cities are very different from Marriotts in the US......clean comfortable but really needs updating, very British wallpaper and furniture....if thats to your taste fine, but I think this hotel should be a Courtyard by Marriott not a Marriott. Not to say by any means is this hotel bad at all. I do recommend staying here, the swimming pool is a plus.

  • Stayed April 2014, travelled solo
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Helpful?
2 Thank ddodgydaveraves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mathew f, Director of Operations at Liverpool Marriott Hotel City Centre, responded to this review, 9 June 2014
Dear Dodgydaveraves,

Thank you for reviewing your recent stay with us. I am glad to see you enjoyed your stay and would recommend us again. We do hope to welcome you into Liverpool again and help you discover what this fantastic city has to offer.

Kind regards
Mathew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014

This would be a great little facility if attention (and money!) were spent on the men’s changing facility.

Travellers/visitors are advised that very few lockers are functional i.e. with a serviceable lock, hangers and top/bottom. Hotel guests, leave your clothes in your room!

Room Tip: This review relates to the leisure facility only. Previous experience of the hotels rooms and fac...
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  • Stayed June 2014, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank MonkeyPirate66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mathew f, Director of Operations at Liverpool Marriott Hotel City Centre, responded to this review, 10 June 2014
Dear MonkeyPirate66

Thank you for your feedback regarding our Leisure Club here at the Liverpool Marriott Hotel City Centre. We appreciate your comments as we are always improving our facilities, over the last year there has been a great deal of investment into our Leisure Club, ranging from new flooring, equipment and facilities. Our investment into the Leisure Club is ongoing and I am sure you will continue to see further benefits as these are completed.

Kind regards
Mathew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Liverpool Marriott Hotel City Centre

Property: Liverpool Marriott Hotel City Centre
Address: 1 Queen Square, Liverpool L1 1RH, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Liverpool
#25 Romantic Hotel in Liverpool
#31 Family Hotel in Liverpool
#33 Business Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Liverpool Marriott Hotel City Centre 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Liverpool Marriott Hotel offers a fantastic location, set in the art district overlooking vibrant Queen Square. Famous for sports, entertainment and Beatlemania, Liverpool is a cultural centre with more museums and galleries than any city outside London. Beautifully decorated, our bedrooms offer air cooling system and luxurious bedding with cotton-rich linens and fluffier pillows. After a day of museum hopping or shopping, enjoy a swim in our indoor pool or our spa, Urban Peace Health and Beauty. ... more   less 
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Also Known As:
Marriott Liverpool
Liverpool Marriott

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