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“Short break”

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Campanile Liverpool
Ranked #67 of 97 Hotels in Liverpool
Lancaster, United Kingdom
Level 6 Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Short break”
Reviewed 15 April 2014

Enjoyed our two night stay. Great that there was fee wi fi. Lovely view of the docks. Glad that we asked for this due to reading prior review. Only downside was housekeeper knocking loudly on door on check out morning. First time at 9. Had late night out before so was annoying to be woken up. Apart from that, a good stay. Great location and free parking a big bonus.

Room Tip: Ask for dock side.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAFFA_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence W, General Manager at Campanile Liverpool, responded to this review, 23 April 2014
Thank you for your Kind words shared regarding your sta here at Campanile. Although it does up set me you were woken by our housekeeping team. I sincerley hope the positives outweigh the negatives.

We hoppefully look forward to welcoming you back again soon.

Kind regards,
L.Whittle
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
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English first
Welwyn Garden City, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 April 2014

Very basic and small room. Just about got around double bed. TV didn't work, no coffee, no biscuits as advertised. Very expensive for what was offered, would definitely think twice about using this place again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jillym007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Liverpool hotels

Darlington, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 April 2014 via mobile

We stayed here as we wanted to be close to the echo arena. The room rate wasn't the cheapest at £95 a night and that didn't include breakfast. The entrance to the rooms was covered with cigarette ends and people smoking which the smell filtered through to the staircase.
The room itself was dirty, had holes in the bathroom wall, scuff marks on the bedroom walls and the whole feel of the room felt miserable. The only bonus was we were on the dock side.
It was only a 5 minute walk to the echo arena but I would have rather stated slightly further away in better accommodation.
I wouldn't stay there again.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Grabster08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level 4 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 April 2014

After reading some of the negative reviews of this hotel, I was more than a little apprehensive about staying here. Don't worry! We were greeted warmly and checked in quickly. We stayed in room 14 which was very clean and had everything we needed. The staff were friendly and very helpful. We stayed for 2 nights and ate breakfast on both mornings. Continental and full english for £8.95 is very reasonable. I would have no hesitation in staying here again. We were in a group of 14 and we all agreed. It is not a 5 star hotel but it is clean and tidy with a great location. Thanks for a great stay.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westielOverYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence W, General Manager at Campanile Liverpool, responded to this review, 15 April 2014
Thank you for taking time to write such kind words. Very happy to hear you enjoyed your stay as we aim to satisfy our guests needs.

Kind regards,
L.Whittle
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Paisley, United Kingdom
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 April 2014

my partner and i arrived at the hotel it was easy to find the staff were pleasant,we were allocated our room we had reqested a view and didnt get one but they changed our room no problem when asked.The room we got was basic and really not that clean the key didnt work in the door to start with then the tv wasnt working (they did fix it ) the hair dryer didnt work.the room layout wasnt that good for watching tv if it been on the wall instead of in the corner it would make a diffrence.The bed was not comfortable and the bathroom was a bit unsafe for you getting in and out the shower you have to ask for an anti slip matt at reception but to get in and out there was nothing to hold on to if the floor was wet.We went to get a meal later at the hotel and all there was..was a young man doing bar and food which we felt the food might just get microwaved we sat for ten mins and no service anyway so eventually went for a kfc across the road.overall dissappointed in the hotel the only thing good about it was the location but can honestley say we wont be back.and to add to this we asked for clean towels and we had to go back and put them in our room ourself which normally would not be a problem but we were on our way out and half way down the corridor

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence W, General Manager at Campanile Liverpool, responded to this review, 15 April 2014
I'm sorry to hear we that your stay with us was not fully satisfactory. We will take your feed back given and aim to improve in any aspects possible.

Kind regards,
L.Whittle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, United Kingdom
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 April 2014

Rooms are a clean and a good size, bathroom good sized but bath is only 3/4 size (better than shower only).
Wifi is free in the rooms and common areas, full compliment of freeview on the tv.
Bar and bar food are ok, but no better than other hotel bars.
Staff are polite and eager to help out.
Small reception area means check in and check out at busy times can take a while.

Room Tip: Ask for a room facinf the water, mush quiter than the raod side.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerdave66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence W, General Manager at Campanile Liverpool, responded to this review, 15 April 2014
Firstly I would like to thank you for taking time to write about your stay with us at Campanile Liverpool. We aim to take all feed back and improve where needed and excel in what we already achieve. Thank you for your kind words.

Many thanks,
L.Whittle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Gwann, Malta
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 April 2014

I stayed in this hotel for 6 nights very ideal location for Echo Arena and Liverpool shopping center . Reception staff are very friendly and helpful .good continental breakfast but well worth the upgrade to a full English Breakfast .Rooms basic as excepted but I was very disappointed with the cleaner never change the towels all true we put them in the bathtub toilet roll never been replace I have to go down every time and ask the reception to give me a toilet roll and one time they even skipped from cleaning our room .

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandyperegin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence W, General Manager at Campanile Liverpool, responded to this review, 15 April 2014
Thank you for writing feedback regarding your stay with us. We aim to use this to improve where needed. I'm very sorry to hear you experienced problems with our housekeeping. As a team we will aim to improve this to ensure our guests enjoy full and expected comfort in our property.

Kind regards,
L.Whittle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Liverpool

Property: Campanile Liverpool
Address: Chaloner Street | Queen's Dock, Liverpool L3 4AJ, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #67 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:2 star — Campanile Liverpool 2*
Number of rooms: 100
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Also Known As:
Campanile Liverpool Hotel Liverpool
Liverpool Campanile Hotel

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