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“One Night In Liverpool”
Review of The Liner Hotel

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The Liner Hotel
Ranked #23 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed 2 February 2014

My wife wanted to see Tonight's the Night (Rod Stewart based musical), at the Liverpool Empire on Sat 1st Feb. So I started searching for a Hotel close by. I came up with the 3* Liner on Lord Nelson St. It ticked all the boxes, it was close, it had free parking, it did pre theatre dinner and a late bar. The only problem, it was 3* and an unknown quantity. We set off with minimal expectations.
On arrival I parked the car in the massive car park just up the street and checked in. First impressions were good polished brass and shining glass as befitting a real ship.In better weather there is an outdoor deck where you can sit and take a drink.
Our room was not massive but spotlessly clean, it had a king bed,flat screen TV, tea & coffee, bottled water, cup cakes and biscuits. The bathroom again not massive but spotless with no nasty odours, there were the usual toiletries nice soft towels and bathrobes. I had to remind myself this was only a 3* hotel.
The Hotel backs onto Liverpool Lime St station which is the only down side as rooms at the back suffer from a little noise from the station announcements.
We ate in the Hotel restaurant prior to going out, despite it being a very busy time the service was fast and efficient, we ate off the Pre-Theatre Menu which was very well priced, All the staff were very attentive and courteous. Later we had a couple of drinks in the public bar downstairs not realizing there was a large lounge bar for residents upstairs on the first floor.
After a good nights sleep we went down for breakfast, again it was very busy and we were directed into the afore said lounge to wait as there was not a table ready but we were called after
a couple of minutes, very professional. Breakfast had a good selection everything was freshly cooked and well topped up including toast, with the absence of the ubiquitous toast machine the queuing was down to a minimum. VERY WELL DONE.
I don't know who owns or manages the hotel but a lot of the larger chains could take a lesson from them.
Overall we had a great time.The staff were all very friendly, everywhere was well maintained and clean.
Liverpool is on the up with a vibrant atmosphere much better than one of its neighbours 25 miles away.
Isn't it great when your expectations are more than exceeded.

Room Tip: Try for a room at the front,
  • Stayed: February 2014, travelled as a couple
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2  Thank rickytricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,131 - 3,137 of 4,776 reviews

Reviewed 2 February 2014

we arrived at the liner at 10.15 pm after seeing a show at the empire the rooms are very nice very comfy staff all very friendly and helpful . the only down side was the breakfast the next morning , it was nice and tasty but a little on the cold side , we aren't people who like to complain so we just put up with it but all in all I would use the liner again as the breakfast was only a minor hiccup and it didn't spoil our stay

  • Stayed: January 2014, travelled as a couple
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1  Thank bob e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

We arrived on a very cold day and was greeted by a nice happy receptionist she booked us in quickly and we were early we were on 6 th floor the room was nice and clean every thing was there we needed the location was perfect . I would deffo stay there again

Room Tip: I would think all rooms are good higher if you want a view of liverpool
  • Stayed: January 2014, travelled as a couple
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Thank northan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

Stayed for one night. Hotel staff were very welcoming, efficient and friendly. The hotel was very clean, quiet and extremely good value for a city centre hotel. Would definitely recommend the hotel to family and friends, and wouldn't hesitate to re-book again.

  • Stayed: January 2014, travelled with friends
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Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

Stayed for 1 night when going to a show at the empire theatre.
Booked online, quick and easy
Room on 4th floor, very clean and spacious and a lovely big comfy bed with good pillows.
Lots of choice at breakfast, food in brasserie looked lovely but unfortunately we hadn't enough time to eat there ( definitely next time)
Reception, check in and out very quick with very friendly staff
Our second visit and we will return again on our next stay in liverpool
Thanks

Stayed: January 2014, travelled as a couple
Thank Karen201365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

went for the weekend here at the liner. booked in nice and easy first room we went to smelt of smoke so asked for new room which they did straight away. 6th floor room great quality and lots of room, woke up about 3 oclock in morning and heard air conditioner units on roof going off, so if light sleeper not to good, breakfast great lots of choice staff great. had early bird menu in evening great value. bar nice staff good. easy walking distance to town will go back again.

Room Tip: sleep at front of hotel 4th floor
  • Stayed: January 2014, travelled as a couple
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Thank royaltiger66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 30 January 2014

Dear royaltiger66,
Thank you for reflecting on your recent stay at The Liner Hotel. We are so pleased that you enjoyed your time with us, I am pleased to hear the staff were able to quickly move you into an alternative bedroom. We are pleased to hear you found our Early Diner Menu to be great value and our location to suit your needs for your trip to Liverpool.
We hope we can welcome you back to the hotel in the near future.
Kind regards,
The Liner Hotels Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014 via mobile

Stayed one night and could not fault anything, everywhere was clean hotel staff friendly beds very comfy, breakfast nice even went back for lunch before we left which was very nice and great with there £5 meal deal would recommend to anyone.

Stayed: January 2014
Thank Ashleyvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 30 January 2014

Dear Ashleyvp ,
Thank you for your kind review, it was great to hear you couldn't fault the hotel. We are so pleased that the hotel and its facilities lived up to your expectations. We hope to welcome you back to the hotel in the near future.
Kind regards,
The Liner Hotels Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Liner Hotel

Address: Lord Nelson Street | Liverpool, Liverpool L3 5QB, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Liverpool
#13 Romantic Hotel in Liverpool
#13 Family Hotel in Liverpool
#25 Business Hotel in Liverpool
Price Range: £53 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Liner Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
Situated in the heart of the City Centre next to Lime Street Station The Liner Hotel is a perfect base to explore the City. Located just two minutes from The Empire Theatre, St. Georges Hall and the World Museum the hotel is in an enviable location. Liverpool One Shopping, Liverpool Echo Arena & Convention Centre are just minutes away. Liverpool Football Club can be reached in just 15 minutes. All bedrooms and public areas are furnished to a high standard with the most recent room refurbishments taking place in January 2017. We offer exceptional value for money with Free WIFI and car parking (subject to availability) included in the rate. The Seven Seas Brasserie & Castaway Bar is open daily with 3 course Pre Theatre Dining available from just £16.50. We hope to see you with us in the near future and don't forget to leave your review! ... more   less 
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Also Known As:
Gladstone Hotel Liverpool
Liner Hotel Liverpool
Liner Liverpool

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