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All reviewslime street stationcastaway bartrain stationempire theatrenautical themefree car parkcity centremini barlovely hotelself servicefull englishbuffet breakfasttwin roomexcellent locationwould stay againexcellent value for moneyvisiting liverpool
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Reviewed 16 July 2014

We stayed at the liner for 1 night 5th july, 2014. The room was on the top floor(6th) , it was very clean, had tea, coffee, hot chocolate, milk and biscuits. We found the bed and pillows very comfortable.
The bathroom, again was very clean with shampoo, shower gel and handsoap.
The only negative, as other people have mentioned in their reviews is that the room was unbearably hot. When we arrived the windows to all of the hotel rooms were open and even with the fan on (provided in room) made little difference to the temperature.

Breakfast was extremely good, continental e.g. meats, cheeses, rolls, pastries, fresh fruit, cereals, jams,full english - bacon, sausage, black pudding , fried/scrambled eggs, tomatoes, beans, mushrooms, hash browns, toast, tea, coffee, juices.

The hotel was ideally placed for us as it was only a short walk to Albert dock, bars and clubs, where we had a really good day/night.

I do think that the £117 we paid for a double room for 1 night was a little overpriced and would probably try and find a hotel in the same area for less if possible.

kind regards
Baslady

Room Tip: We had a room towards the front/side and had no noise from lime street station
  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Baslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 17 July 2014

Dear Baslady,
Thank you for taking the time to reflect on your recent stay at The Liner Hotel. We appreciate your kind comments regarding our facilities and service we offered during your time with us. We appreciate your feedback regarding the heat in the room, we are pleased that the fan we provided offered some relief during the hot weather. On a weekend our rates are priced higher in comparison to mid week rates due to the demand in the city, we do keep our prices in line and often slightly below the competitors. We hope that we can welcome you back to the hotel on your next trip to Liverpool.
Kind regards,
The Liner Hotels Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

The hotel is set on Lord Nelson street right next door to Lime street station, i had read from other reviews that the stations announcements were a problem when trying to sleep however I did not find this to be the case, as the hotel has a nautical theme the floors are refered to as decks and the rooms as cabins, the room was quite big and the bed was nice and comfy with two pillows which is so often not the case in hotels, as you would expect there is tea and coffee and hot chocolate making facilities and some shortbread biscuits there is also a mini bar and safe, the bathroom was of ample size with quite a hot shower but is showing signs of getting old, the place was clean and tidy but we did notice that someone had left a tray containing their evening meal outside there room for collection early one morning and it was still there in the afternoon which I thought was very poor, the hotel is about a ten mins walk from the city centre all staff were friendly and polite but im not sure I would xtay here again.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank graham c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 16 July 2014

Dear graham c,
Thank you for taking the time to reflect on your recent stay with us. We appreciate your kind comments regarding the hotel. We are disappointed to hear your feedback regarding the shower and the tray that was left outside the bedroom all day. I will discuss your comments with the team and address where it is needed. We hope we can welcome you back to The Liner Hotel on your next visit to Liverpool.
Kind regards,
The Liner Hotels Management Team

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Reviewed 14 July 2014

Stayed here weekend july 2014 very clean hotel nice bar,bedroom,breakfast,location..unfortunate that lime st train station next door decided to do a fire alarm check that lasted for hours early sunday morning that woke everyone up on that side of hotel.

Room Tip: dont get room facing train station
  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank 00paul00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 16 July 2014

Dear 00paul00,
Thank you for your recent TripAdvisor review. Thank you for your kind words regarding cleanliness of the hotel and the hotel bar facilities. We are disappointed to read you was disturbed by the Lime Street Train stations fire alarm, we are currently liaising with the train station in regards to this and hoping we can have an explanation for our guests. We hope we can welcome you back to the hotel and we are sorry for any inconvenience caused.
Kind regards,
The Liner Hotels Management Team

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Reviewed 13 July 2014

Stayed for 2 nights,very nice room,really good breakfast,comfy beds,great location,free wi-fi & helpful staff.You can hear some noise from the railway station but it is barely noticeable and certainly wouldn't spoil your stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank johnodonnell_62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 15 July 2014

Dear johnodonnell_62,
Thank you for your kind comments regarding your recent 2 night stay at The Liner Hotel. We are so pleased to hear you had a comfortable stay. Thank you for your kind words regarding the hotel facilities and the location.
We hope we can welcome you back to the hotel on your next trip to Liverpool.
Kind regards,
The Liner Hotels Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Great hotel in a fantastic location right at the top of town.Easy to find free car park it's true what they say it doesn't look much from outside but inside it was great.Fast check in went to the room was on the lime street station side so ask to be moved because im a light sleeper no trouble moved to a room above the main entrance room 512 the room was clean and so was the bathroom.The breakfast was fantastic a lot of choice always replaced straight away when running out and the staff was polite and friendly nothing to much trouble. We check out of how room and still could keep how car in the car park to we left liverpool would definitely stay here again the hotel was fantastic had a great nights sleep and for what we paid one of the best thanks

Stayed: July 2014, travelled as a couple
1  Thank Tanya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL1234567, Director of Sales at The Liner Hotel, responded to this reviewResponded 14 July 2014

Dear Tanya Y,
Thank you for such a positive review of your stay with us, and for awarding us a 5* rating. Congratulations on your anniversary, we are pleased to hear that your stay was enjoyable and you was pleased with the hotel. We are pleased to read you would come back and stay with us again on your next trip to Liverpool.
Kind regards,
The Liner Hotels Management Team

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