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“Great new hotel”

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Hotel Indigo Liverpool
Ranked #13 of 97 Hotels in Liverpool
Certificate of Excellence
Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great new hotel”
Reviewed 6 August 2011

I stayed here for business for the first time last week, the hotel is in a central location and has great theme. The best thing about this hotel is the employees. All very friendly and very helpful. Free Wi-Fi and a great free mini bar meaning you dont feel ripped off. Dont take these things away as these are what will make me come back!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SWFC76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Shrewsbury, United Kingdom
Level Contributor
129 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 August 2011

Great choice if staying in Liverpool. We booked a deal (dinner, bed & breakfast, mini bar, 2 cocktails and free wifi £99) through travelzoo and could not fault it

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank AbigailShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
106 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 5 August 2011

Stayed overnight after deciding to try the MPW steakhouse.
Hotel was easy to find if Liverpool is your home town! If you arriving at Lime St a taxi will have you here in 5 mins. Location is good for Pier head, Albert Dock, Liverpool One, Beatles stuff etc.
Check in was a breeze, lovely welcome (thank you Nat) Key card in hand in less than 2 mins. There was a small problem with the room whcih was resolved just as quick without any fuss and thats a good sign. There will always be problems in any hotel but it is how they are handled that is important.
Room was pretty cramped, but quite functional. Bed was comfy and the shower was amazing. On our stay there was little or no noise to be heard from outside and we were on the front.
Our meal at MPW was delicious. I would say that the service needs a liitle more over seeing but the staff were trying hard. The fillet steak was to die for and should not be missed. Its £27.50 but worth every penny.
The Cotton Bar is in the lobby and we enjoyed a relaxing drink there with the dooord wide open to the street , sort of inside but outside, which was nice.
As with everywhere the outside tables seem set up just for smokers and for me its a put off,(it would also put me off when appoaching premises) but its a nice pavement area, Perhaps they could make only certain part of this area smoking?
We slept well and made off for breakfast. What a feast. All the normal breakfast fare. We were guided by Tim, a very helpful chap. He was keen to help all the guest with maps and a friendly word! The quality of the breakfast was outstanding. Probaly the best I have ever had in a hotel. Food was hot, plenty of it, refreshed and tidied often. I had an omlette that could have floated off the plate it was that light and fluffy, and sausages that I enjoyed so much I asked for the butchers address!
Check out is standard at 11 a.m. No problem to us. Check out took less than 2 mins and was accurate. With a friendly cheerio from Nat (does she go home?) We left already making plans to return

  • Stayed August 2011, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank johnniepk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2011

I was in Liverpool with my friends for my Hen Weekend - we stayed at Hotel Indigo for the weekend - a great location for enjoying all that Liverpool has to offer - friendly staff, lovely rooms and great breakfast! Would definately stay again!!

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lynseybaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frmichael32
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 August 2011

The Hotel Indigo offers a lot and is working towards providing it! On arrival i sat outside the hotel and had a bottle of wine with friends. The young waiter was incredibly helpful and in spite of our teasing him was a delight. The hotel manager came around and offered us a further glass of wine, which was very nice.
Checking in, whilst slightly chaotic, was very friendly and two very pleasent young women were in attendance.
The room was well appointed, though i thought it could do with a bit more of an energetic clean. The rug was grubby and there were lots hairs (!) in the shower! The wall covering was zany! Fabulous bed.
On returning to the hotel at just after 11 I found the bar closed, but a waiter did rather begrudgingly serve me a glass of wine. Breakfast in the morning was impossible. The restaraunt was full, the noise level unbelievable and the staff were harrassed.
But this is a new hotel and if they continue as they are going it will be a very good place to stay!

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank frmichael32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
108 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 August 2011

Booked through travel zoo and got a fantastic deal. Room was great with free mini bar with excellent decor. Evening meal in MPW restaurant was delicious and service from the 'future pilot' waitress was first class. Deal also included free cocktails and breakfast which was also scrumptous. Great location for city centre and Albert Dock with parking at £12 for 24 hours in the next street. By the time we added up what we drank and ate as part of the deal we thibk we got the room for about £10. No compalints.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank hilltopfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 August 2011

stayed here with my husband on the travelzoo deal. it is a lovely hotel (it is new) the location is great if you dont want the louder side of Matthew St, but still plenty of bars in the area. its just on the edge of Liverpool 1 and Albert Dock is 10 mins walk away.

would definately stay here again and pay full price. the MPW restaurant was also very good. Breakfast was exceptional for a hotel.

couldnt fault it, give it a go, you wont regret it...

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alfiebubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Liverpool

Property: Hotel Indigo Liverpool
Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Official Description (provided by the hotel):
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 
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