We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fab modern hotel, ideal central location and lovely polite staff!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Indigo Liverpool
Ranked #11 of 97 Hotels in Liverpool
Certificate of Excellence
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fab modern hotel, ideal central location and lovely polite staff!”
Reviewed 14 March 2014

Spent a weekend 2 night stay at Indigo and really can't fault it. First visit to Liverpool and was impressed with the high quality rooms and friendly staff. Ideal location in town centre short walk to Albert Dock area. Room was lovely and quiet for a perfect night sleep. Hotel bar great for a few cheeky cocktails before turning in and the self service breakfast was spot on. It was a tad on the pricey side but the extra cost is reflected in the quality and service.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robwheats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 11 April 2014
Dear guest,

Thank you for sharing your experience with other travellers on Trip Advisor, your good ratings and positive feedback are the best reward the Indigo Liverpool team could have! We are delighted that you enjoyed the cocktails in our bar and breakfast the next morning, and that our location was ideal for your visit.

We hope to see you here again soon,

Best wishes,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,380 reviews from our community

Traveller rating
    1,377
    786
    169
    31
    17
See reviews for
158
1,223
58
360
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (295)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Amman, Jordan
Level 5 Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 March 2014 via mobile

Excellent location.. Clean rooms.. The reception staff was really kind ans supporting for any help.. 10 minutes walking from the convention center.. And in the downtown
I highly recommend it and will consider it for any future visit to liverpool

Stayed October 2013, travelled on business
Helpful?
1 Thank Muathz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 11 April 2014
Dear guest,

Thank you for leaving us feedback on your trip, it is fantastic that you enjoyed your stay and found the staff in the hotel to be friendly and helpful and our location convenient!

Hope to see you here again in the near future,

Kind regards,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton-le-Woods, United Kingdom
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014 via mobile

My wife and I stayed here as part of a night out in Liverpool. The central location is useful so long as you know roughly where you are going as can seem a bit out of the way. Staff are very friendly and room very clean and warm. Would definitely stay here again.

Stayed March 2014, travelled as a couple
Helpful?
Thank Gareth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 11 April 2014
Dear guest,

Thankyou for leaving us some feedback on your stay at the hotel, we are glad to hear that we were well located for your night out in Liverpool, our team were friendly and that your room was clean and comfortable!

We look forward to seeing you again soon,

Best wishes,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level 5 Contributor
64 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 March 2014 via mobile

Well, having stayed at many crowne plaza, holiday inns and intercontinentals before we have my first experience of the indigo brand. I ate at the marco p white restaurant last week (and again tonight) simply cannot be faulted, and my experience of the hotel is similar in its accolade. Tip top service, lovely modern room, would prefer a bath too, but nice big rainfall shower. Quality soap etc, comfy bed frankly blah blah blah, I can't find fault and in many ways it's more 'me' than crowne plaza. A few minuses - relatively small lounge area downstairs - big deal, no loyalty lounge, but then it's not that sort of hotel so I don't expect or require it, the theme is modern and funky - go to the Adelphi if you want chandeliers, I love this departure by ihg, wish it every success - more visits to come and in more towns/cities please. Don't change anything else. Room tip - upgrade well worth the extra as is often the case with ihg, that's not to say the standard offering is not perfectly good, I feel sure it is.

Stayed March 2014, travelled on business
Helpful?
1 Thank bear12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 11 April 2014
Dear guest,

Thankyou for leaving us a review of your experience at the hotel, you have some really nice things to say about the the hotel and our brand. I have made sure to share your comments with the team at the Hotel and we are grateful for your excellent ratings.
Many thanks for your best wishes; we hope you have the chance to return to us soon, and also visit some of our sister hotels across the world!

We look forward to seeing you again in the near future,

Kind regards,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 March 2014 via mobile

I booked this hotel via a Thomas Cook sport break package as a birthday treat for my husband. Our room was fantastic, very bright and airy and spotlessly clean. Complimentary drinks and snacks were in our fridge and were replaced each day. The toiletries were good quality Aveeno products as well. Staff were all very friendly and helpful, in particular the breakfast manager. The breakfast was buffet style but good quality and in plentiful supply. The scrambled egg was the best I've tasted. The hotel is in an excellent location and ideally situated for all the attractions. We're only sorry our visit wasn't for longer and will definitely return to the hotel Indigo.

Stayed March 2014, travelled as a couple
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 11 April 2014
Dear guest,

Thankyou for your review on your stay at Hotel Indigo Liverpool, we are delighted that you enjoyed your stay and found our team helpful and friendly and the hotel well located.
We're glad that you were able to fill up on a tasty breakfast before going out to visit the local attractions!
Hopefully you'll be back soon!

Best wishes,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, United Kingdom
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 March 2014

Stayed for one night as a base for a day in Liverpool. Bright, modern decor, excellent size rooms which are well appointed and comfortable, shower was magnificent, amenities in hotel are great, breakfast was superb. Well located for the waterfront attractions with good, large 24 hour secure car park very close. Wholeheartedly recommended for a city break in Liverpool

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 8 March 2014
Dear guest,

Thank you for sharing your experience with other travellers on Trip Advisor, we are delighted to receive your excellent comments and ratings. It is great to hear that you enjoyed the facilities within the hotel and that you thought the location was well suited to your requirements whilst visiting the city.

We hope to see you here again soon,

Best wishes,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2014

We had a lovely stay there this weekend. Everything was lovely and clean and in great condition (very comfy beds and lovely shower) and the staff were excellent, especially the night crew who got a high chair and weetabix out for my baby who insisted on exploring the hotel reception at 5.30am.
Loved the local real ales in the bar and the breakfast was really lovely. My four year old gave high praise saying the chef was as good as his mummy!
Obviously the complementary mini bar was well appreciated!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yamaman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, 8 March 2014
Dear guest,

Thank you for your feedback on your stay at Hotel Indigo Liverpool! Your compliments about the team, the rooms, the location and breakfast have been greatly received and have been passed on to all departments and team members. I have made especially sure to share your 4 year old's praise to our chef! A great achievement to be compared to his mummy!
As a team we are all very passionate about our product and it is fantastic when compliments are received and can be celebrated.

Thanks once again and hopefully we will see you here again soon!

Warm regards,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Liverpool hotels
The Nadler Liverpool
#2 of 97 in Liverpool
4,015 reviews
Central Liverpool
30 James Street, Home of the Titanic
Show Prices
Show Prices
Show Prices
Titanic Hotel Liverpool
#15 of 97 in Liverpool
3,103 reviews
Central Liverpool
Ibis Styles Liverpool Centre Dale Street
Show Prices
Show Prices
Show Prices

Been to Hotel Indigo Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Liverpool

Property: Hotel Indigo Liverpool
Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Official Description (provided by the hotel):
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Superbreak UK, TripOnline SA, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Hotel Indigo Liverpool reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing