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“Great food, friendly service”

Maritime Dining Room
Ranked #389 of 1,814 Restaurants in Liverpool
Price range: US$4 - US$20
Cuisines: British
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Restaurant details
Good for: View
Dining options: Lunch, Breakfast, Reservations
Description: Situated on the top floor of Merseyside Maritime Museum, the Maritime Dining Room offers modern regional food made in-house by our team of talented, award winning chefs. Our menus use locally sourced ingredients and are updated regularly to make the most of fresh seasonal produce. Relax and enjoy our two course Sunday roast, taking in the stunning waterfront views and historic setting. We offer a choice of Sunday roasts including traditional roast beef with crisp Yorkshire puddings, roast potatoes and seasonal vegetables. Follow your Sunday roast with your favourite dessert, such as our fabulously indulgent sticky toffee pudding with butterscotch sauce. Fancy a treat? Our delicious and decadent afternoon tea includes a selection of savoury modern favourites, delicious homemade cakes and delicate patisserie, accompanied by freshly baked fruit scones served with homemade fruit conserve and fresh cream.
Reviewed 6 April 2013 via mobile

We came in for Sunday roast on water Sunday and had a great time.

Food was lovely & we really enjoyed the conversation it created over the table.

Service wa friendly and relaxed, room is quite big so if your in there on your own it can feel quite cold.

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Thank Sarahco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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193 - 197 of 241 reviews

Reviewed 1 April 2013 via mobile

We came in on Easter Sunday for lunch with my boyfriend and his parents.

We opted for 3 roast beef and one beetroot tart. The sharing roasts were great, as I never finish mine so could have a smaller portion & the boys got extra. Veggie came on a separate plate.

For dessert we had trifle and sticky toffee pud. The trifle was excellent, so good i hat to ask what flavours were in it, traditional mix but with a coffee and orange flavour to the sponge! Fab!

Staff were friendly and helpful.

The room is so big and it wasn't busy so it lacked atmosphere but we will be back to try the gammon and the sundae!

Thanks for a great meal!

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Thank Sarahco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

Our family tried the Sunday lunch here and came away disappointed. The dining space is large but rather empty and feels very 'function room' in character, which is a real shame given the character of the building and fine views from the windows. There were only three occupied tables during our meal, which may be due to the Sunday menu having so few options, just three choices for a traditional lunch (beef, gammon & vegetarian), or the afternoon tea. The menu described the lunch as 'sharing roasts' which confused us and was unexplained by the rather halfhearted staff member who served us. They also failed to offer us any wine list or drinks, we had to ask for drinks and sauces to go with our food.
The sharing aspect amounted to the food arriving on one large plate which then had to be shared on to two normal sized plates, this made for a cluttered table and much unnecessary moving around of what were only just adequate portions. The quality of the roasts was good but it should be at £16.95 a head.
The sharing continued with each of three choices of double sized desserts shared between two people. Unfortunately our trifle choice was spoilt by frozen fruit and custard, a second attempt was just as cold and so we gave up on dessert at that point.
Overall, a potentially very attractive venue ruined by poor service, a limited menu, the misguided sharing of meals and inconsistent food quality. It did feel like the setup was being run in a function style when restaurant service requires something very much more personal.

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Thank Corb2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Maritime Dining Room, responded to this reviewResponded 24 April 2013

Dear Corb2000,

Firstly allow me to thank you for taking the time to leave feedback on trip advisor about your recent visit to The Maritime Dining Rooms.

We're very sorry you didn’t enjoy your experience at the Maritime Dining Rooms, the desserts were not up to standard.

We can only apologise and have taken steps to ensure that the mistakes are not repeated with other diners in future.

Your comments about service are being dealt with by myself.

We are constantly reviewing and improving the restaurant in response to visitors’ feedback and are grateful for your comments.

I hope you will consider us again if you are in Liverpool or if you would like to discuss this further then please feel free to contact me directly on maritimediningrooms@liverpoolmuseums.org.uk

Kind Regards,

Helen Baxter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013 via mobile

Had a lovely traditional Sunday lunch with the family. Could not fault the food, it was a pity the restaurant was empty and cold.

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Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2013

A large party of us came for lunch.

We found the staff lacking in knowledge about the menu - 3 staff members didn't know what fillings the sandwiches for afternoon tea had.

We were given dirty glassware, and only after prompting was it changed.

The afternoon tea was a joke. The sandwiches were on dry bread, and weren't even sandwiches - one was a wrap that just fell apart. & there was no stand for the cakes and sandwiches, just plonked onto the table.

The sandwiches fell apart, and needed mini cocktail sticks to hold them together - though what they were trying to hold together was a mystery - there was minimal fillings.

The scones had squirty cream - which shouldn't happen. Ever. Scones have clotted cream ( though jam first or cream first is another debate..) so we felt done by here.

The Pork sandwiches could have done with more pork, and the salad was poor - no dressing, just casually on the side.

The chips were nice, but our table only had 6 each - very stingy.

And overall, the bill was very expensive for something that didn't inspire or taste good.

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Thank Zapscan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Maritime Dining Room, responded to this reviewResponded 9 April 2013

Dear Zaspscan,

Firstly allow me to thank you for taking the time to leave feedback on trip advisor about your recent visit to The Maritime Dining Rooms. We actively encourage our customers to give us feedback so that we can grow and improve.

We are committed to ensuring that all guests receive at least one check by a member of our management team once food is served. This enables us to rectify any issues immediately. We are surprised to have received your review as we did not have any feedback during your visit.

I am sorry you were not happy with your afternoon tea and have fed your comments back to our kitchen team with regards to the quality of the sandwiches and patisserie that you received. The front of house team are now tested daily on our specials and afternoon tea products to make sure they know what they are serving.

However, all of the products you received are made daily in-house by our chefs. I can assure you that we do not use tinned cream. The cream we use on our scones is double cream which we whip and put in a piping bag and pipe to order. We are currently in the process of buying new stands as our others are no longer fit for purpose.

We always aim to be competitive with the products we serve and the prices we charge. We believe that our prices offer value for money and enable us to return all of our profits to National Museums Liverpool.

I hope you will consider us again if you are in Liverpool. If you would like to discuss this further then please feel free to contact me directly on maritimediningrooms@liverpoolmuseums.org.uk

Kind Regards,

Helen Baxter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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