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“Brilliant stay, no complaints what so ever!”

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Premier Inn Liverpool (West Derby) Hotel
Ranked #25 of 97 Hotels in Liverpool
Certificate of Excellence
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Brilliant stay, no complaints what so ever!”
Reviewed 17 May 2011

Service was excellent, staff were brilliant and very welcoming, location was ok we used alot of taxi's, even the taxi service was very efficient! the food was amazing. what we liked the least was lack of electrical sockets in the room.

Room Tip: bring an extension lead for the electrical sockets
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  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kellien220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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740 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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  • English first
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English first
Rainham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2011

Staff were friendly and welcoming! Room spotless and very comfortable! Breakfast was very good!!

  • Stayed April 2011, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank caskam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 April 2011

I have stayed at this Premier Inn numerous times over the last few years when visiting family in Liverpool.
It has always been comfortable and clean, the staff are all very friendly and helpful (without exception) and the food in the restaurant is excellent. It is more like coming home rather than staying in a hotel.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CastleCamps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Coldfield, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2011

The check in was smooth and quick, and the receptionist explained all that I needed to know about the hotel and restaurant. Our room was lovely and clean, tv with freeview was a welcome addition. Although it was the day after the Grand National and the hotel had obviously been full, everywhere was lovely and fresh. We had a good nights sleep on very comfortable beds. At breakfast we were spoilt for choice, we could have a full english plus help ourselves to the buffet bar which was laden with fresh fruits,, berries, croissants, muffins, cereals--the list goes on. I would definately stay here again.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sueeve_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level 6 Contributor
210 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 April 2011

Recently stayed at this Premier Inn during trip to Liverpool. Room was very clean and comfortable. Not too much noise in the night so very little disturbance. Staff were extremely friendly and very helpful. Food was ok in Restaurant attached and good value as there was a special deal on. Breakfast is good value but only if you can 'eat for England' and eat as much as you can manage! Only complaint - the breakfast bowls were dirty and had not been washed properly. They were removed when it was pointed out but very off putting.

Room Tip: Use the bus to get into the City centre
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank jehinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level 6 Contributor
141 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 16 February 2011

Yet again, another pleasant stay with Premier Inn on business. Comfortable room, friendly staff and a good nights sleep.
The attached restaurant was quite good and helped make for an all-round enjoyable business stay.
There was an extra secure car park- which might make you think car theft/crime was a common in this area- with key code entry (which guests could obtain from reception), which the staff were kind enough to let us use for the whole day before the nights stay; which was helpful when staying with colleagues on business, so you can share driving to meetings through the day, etc.
Great, another good stay, in this clean and comfortable Premier Inn.

  • Stayed October 2010, travelled on business
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    • Cleanliness
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Helpful?
1 Thank king_of_muffins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Liverpool (West Derby) Hotel, responded to this review, 22 February 2011
Thanks for your review we are really pleased that you enjoyed your stay. We welcome your feedback as it is very important to us that our guests enjoy their stay with Premier Inn and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 January 2011

Stayed for 1 night, everything was up to expectation except the shaver point didn't work and the plug in the wash hand basin was stuck, and didn't enjoy having to put our coats on to have to walk outside, with no cover, and round the corner to get into the restaurant first thing in the morning. Just relieved it wasn't snowing as it has been the day before!!!

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaz2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn Liverpool (West Derby) Hotel, responded to this review, 18 January 2011
We are delighted that you enjoyed your stay with us. Our team will be pleased to receive your feedback as they are committed to delivering the highest level of service to our guests. Thanks for your review we look forward to welcoming your back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool (West Derby) Hotel

Property: Premier Inn Liverpool (West Derby) Hotel
Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#5 Best Value Hotel in Liverpool
#21 Family Hotel in Liverpool
#22 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Liverpool (West Derby) Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Stay in pretty West Derby then head into the city centre to rock out at The Beatles Story ... more   less 
Also Known As:
Premier Inn Liverpool (West Derby) Hotel Liverpool
Premier Inn West Derby

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