We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Over night stay” 3 of 5 bubbles
Review of Devonshire House Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Devonshire House Hotel
Ranked #70 of 99 Hotels in Liverpool
Staffordshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Over night stay”
3 of 5 bubbles Reviewed 18 August 2013

My husband, daughter and I stayed at the hotel for one night. We booked 2 rooms, our room was OK for the price we paid, although was very dated, with faded damaged carpets, but was clean. My daughters room however was quite poor. The windows would not open, the TV did not work and overal the decor was very dated and the carpet needed replacing but again was clean.

Due to an early start we were unable to have breakfast so am unable to comment on the quality of food.

Evening receptionionist was very pleasant and chatty, however the morning one was not as pleasant.

The loaction of the hotel was perfect for our stay but I would not like to think I had paid full price for it.
Sorry!!!

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 123wendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 20 August 2013
Dear Guest,

Thank you for your comments regarding your recent experience with us. We appreciate your feedback,.

We do acknowledge the fact that a limited amount of rooms have not been updated yet but plans are in place to address these over the next 12 months.

The Devonshire House Hotel is still very good value for money.

We can though assure you our rooms have very good levels of cleanliness.

Our commitment to investing in our property will continue this year with renovations to our bedrooms, banquet and conference areas.


Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

724 reviews from our community

Traveller rating
    124
    194
    163
    113
    130
See reviews for
129
253
34
77
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 16 August 2013

I have stayed in lots if hotels with my children and this is by far and a way the best. Expecting the usual double bed with a single sofa bed crammed in I was delighted to have a spacious double with not 1 but 2 singles. As previously mentioned there is a little wall paper missing but the gardens are beautiful the breakfast staff couldn't have been more helpful with demanding fussy children and the whole stay was excellent and I will certainly stay again

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trev73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 20 August 2013
Dear Guest

Thank you for staying with us and taking the time to share your kind feedback with everyone.

It is great to know that you enjoyed every aspect of the hotel. It is also great to know that you had a good night’s sleep in our comfortable beds.

I do hope that you return to stay with us in the future, when we will have the opportunity to look after you once again.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 August 2013

We have just returned home for having 2 nights at this hotel. We got this as a deal through KGB Deals and for what we paid it was ok. However, for people staying here not on a deal I think it is extremely poor. Decor is appalling, ripped wallpaper, stained and torn carpets throughout the hotel. Room was very poor, spare duvets had stains and a pair of false eyelashes stuck to them!!! Bathroom was clean but date and sink was severely cracked. The only acceptable thing about staying here is the location to the town centre approx £5 for a taxi. Food was disgusting, all cheap frozen food used. States 'home made' soup but it wasn't it was powder soup with water added! Fish and chips were frozen and deep fried and as for the puddings a little circle of so called torte which thy charge £4.95 for. Tables were unclean and not cleaned for next person sitting down. I rate this hotel a 1 out of 5. Shame as gardens beautiful but once you enter you want to turn around and leave.

  • Stayed August 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Montysmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 16 August 2013
Dear Guest,

I greatly appreciate the time you have taken to detail your experience during your stay. I am sorry that your stay was not a positive one, your comments have been shared and addressed with the relevant head of department to ensure we do not receive any similar feedback.

I am disappointed to read that you feel that you are unable to return to stay with us, however I sincerely do hope that this changes and that you consider staying with us again in the future, when I am sure you will have a more positive stay.

Warmest Regards


Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Liverpool hotels

Alicante, Spain
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 August 2013

After reading some negative reports we were a little nervous about the standard of the hotel particularly one at such a cheap price. What a wonderful surprise to discover that from the friendly, informative and helpful young lady at reception to a really comfortable night's sleep everything was excellent. Yes, some of the decoration in the bar could do with renewing but that didn't detract from the efficient service.
We did find the taps in the bath/shower complicated and were glad of the explanation given in reception.
I have already recommended the hotel to friends and look forward to staying there again.

Room Tip: I can believe that if there is a big function on some rooms might be noisy. It would be a good idea...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank may110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 16 August 2013
Dear Guest

Thank you for staying with us and taking the time to share your kind feedback with everyone.

It is great to know that you enjoyed every aspect of the hotel. It is also great to know that you had a good night’s sleep in our comfortable beds.

I do hope that you return to stay with us in the future, when we will have the opportunity to look after you once again.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
darkest suffolk
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 12 August 2013

We stayed at Devonshire House for a wedding, the rooms already booked. Having read some pretty poor reviews we were not looking forward to the stay BUT everything was fine. Rooms were okay food (breakfast only sampled) was good.
A couple of notes for review. The welcome could have been better, a little brusque and the bar hours are a little strange.
Nevertheless we stayed a second night a have no real complaints.
The function rooms are great and the garden a delight. Well done to all who worked on the day - it was a lovely day.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank locoman20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 10 September 2013
Service


Was this review helpful? Yes

Problem with this review?

Ask gb296 about Devonshire House Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC


MH1974, Revenue Manager at Devonshire House Hotel, responded to this review

29 August 2013

Dear Guest

Thank you for staying with us on your visit to Liverpool; it was a pleasure to be able to look after you during your stay.

I am delighted that you had a great stay with us and that you found our facilities, service and team members to be friendly.

LIverpool is a great city and we too hope that you are able to return and stay with us again.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, Scotland, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

My wife and I stayed here a year ago and had a bad experience (there were a few issues with a lot of people from a function booking) , I contacted the hotel after getting home and they emailed back explaining in full as to the problems we had encountered and gave us a free stay to male up for it.

it turns out that this hotel is actually a good place to stay and that what happened to us was a one-off, this time around our stay was really nice and peaceful even though there was a wedding on and our room faced the function hall everything was good even when the wedding had finished folk were chatting on the way to the hotel but there was no arguments raised voices or anything. The staff were great very polite and courteous and the staff in the restaurant were really good ensuring we had plenty to eat and drink on both days of the stay.

I would say I was glad to give this hotel a second chance and will certainly look at this place first when booking for Liverpool in the future.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

This is the 2nd time I have stayed here! We stayed Sat 1st June for 2 nights and yet again had a great time :))....... Yes the rooms do need a bit of a update but if people want 5 star then pay for it. On arrival my 1st room had no shower but when I spoke to reception the girl got me another room which had a shower and was overlooking the lovely gardens! We had dinner on the Sunday and breakfast both days and I have no complaints in either! The restaurant staff really did make our stay and we will defo be back again :))

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank brownyb15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MH1974, Revenue Manager at Devonshire House Hotel, responded to this review, 31 July 2013
Dear Guest,

Thank you for your kind feedback, we appreciate it.

I am delighted that you had a great stay with us and that you found your room to be clean and comfortable. I am thrilled to learn that you found all team members to be friendly, helpful and willing to assist.

I am really pleased that you will be back to stay with us and we look forward to having the pleasure of welcoming you back to the hotel very soon when we will have the opportunity of looking after you once again.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Beech Mount Hotel
#71 of 99 in Liverpool
3.5 of 5 bubbles 549 reviews
Central Liverpool
Tune Hotel - Liverpool, City Centre
The Dolby Hotel Liverpool
#42 of 99 in Liverpool
4.0 of 5 bubbles 959 reviews
Show Prices
Show Prices
Show Prices
Central Liverpool
The Lord Nelson Hotel
The Lord Nelson Hotel
#55 of 99 in Liverpool
3.5 of 5 bubbles 564 reviews
Central Liverpool
Z Hotel Liverpool
Z Hotel Liverpool
#18 of 99 in Liverpool
4.5 of 5 bubbles 1,300 reviews
The Podworks Hotel
#56 of 99 in Liverpool
4.0 of 5 bubbles 332 reviews
Show Prices
Show Prices
Show Prices

Been to Devonshire House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Devonshire House Hotel

Property: Devonshire House Hotel
Address: 293-297 Edge Lane, Liverpool L7 9LD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #70 of 99 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Devonshire House Hotel 3*
Number of rooms: 54
Official Description (provided by the hotel):
The Devonshire House is known for its friendly service, welcoming atmosphere and attention to detail. Set in one and half acres of landscaped gardens and ideally situated on A5047 just over 1 mile from both Liverpool City Centre and the M62 Motorway. Our customers will enjoy fine hospitality during their stay in one of our 54 spacious bedrooms. We offer affordable accommodation, free guest parking, friendly personal service and helpful staff. Our amenities include the Lounge Bar, and the Four Seasons restaurant. The hotel has a number of function rooms equipped for conferences, banquets and weddings. Our professional team is on hand and ready to cater for your individual requirements.Liverpool and Everton Football Clubs are a few minutes drive from the Devonshire House Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com, TravelUp, HostelWorld, Priceline and Superbreak UK so you can book your Devonshire House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Devonshire Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing