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“Unique”
Review of YHA Liverpool

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YHA Liverpool
Certificate of Excellence
Reviewed 16 February 2014

YHA Liverpool is as unique as the City that it serves. Excellent location near the Albert Dock this Hostel offers a refuge and a bespoke breakfast expertly cooked should you desire. The self catering kitchen is huge and the lounge is spacious, homely and welcoming. The Reception staff are friendly and helpful and have the Scouse sense of humour. The rooms are spacious and the en-suite facilities are clean and they have hot towel rails in some. Remember the old adage-'You get what you pay for' and you will not be disappointed. I will be returning soon.

  • Stayed: February 2014, travelled on business
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Thank Dafydd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHALiverpoolManager, Manager at YHA Liverpool, responded to this reviewResponded 24 February 2014

Thank you very much for your outstanding review. We are very happy to learn that you have enjoyed your stay and that our facilities & services suited your needs. We will be delighted to host you again in the future.

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Reviewed 19 January 2014

I stayed here for one night with two friends.. although it was cheap there was a few problems..
first of all when we got in after our night out & went to get in bed, it felt as though I was sleeping on a wooden floor! the mattress's are a really poor quality and due to that I am suffering from a sore neck and shoulders (that says it all) !! We was shocked when we got there and found out it had enough plugs but there is no "long" mirror, its only a small one half way up the wall, not very good for when you like to get ready sitting down is it?! There was a few rules e.g no alcohol on the premises.. I mean come on where in Liverpool of all places.. they sure know how to drink ;) .. i'm sorry YHA staff but that rule got broke and nobody found out ner ner ner!! Oh and having to be up and out by 10am isn't very good when you've been on a night out, I mean where's the respect for someone having some sleep??!! To be honest I doubt id stay here again as there was numerous problems..
1 - mattress's very very uncumfy
2 - to many rules to abide by
3 - having to be out by the crack of dawn
Also here's a little note to the YHA Liverpool themselves, I would be very grateful of a refund of some sort, even half would be a nice gesture as I have to go to the doctors with a very sore neck and shoulders after sleeping on what felt like a wooden floor but which was really a crap mattress.. as the saying goes, what you pay for is what you get and that's true in this case!! talk about cheap & not so cheerful, I definitely wouldn't stay here again!
to anybody who is thinking about staying here think again.. a taxi driver told me the formula 1 hotel is as good so try there it most probably will be better (highly recommended) :)

  • Stayed: January 2014, travelled with friends
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1  Thank matt h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHALiverpoolManager, Manager at YHA Liverpool, responded to this reviewResponded 23 January 2014

We are really very sorry to learn of your disappointment when staying at our hostel.
YHA Liverpool is a very popular hostel and we have not had any other reports from our customers about the mattress. This of course is something that we will now check immediately. Although I am sure you can appreciate that the a depth of a mattress is a matter of personal preference and had you approached our staff they may have been able to offer you a mattress more suitable to your needs.
We do have to have certain rules in our hostels. But these are required by law. Firstly we have to abide by the law when it comes to alcohol on the premises. It is an office under British Law, that any establishment which has an alcohol licence, is subject to prosecution if any member of the public is found to be consuming alcohol on the premises, which has not been purchased from that establishment. Our Hostel manager and her staff could have been prosecuted and YHA fined heavily if you had been found consuming your alcohol during your stay with us. We could have also lost our licence. This law applies to any accommodation provider who have a licence to sell alcohol and customers not adhering to the law could also be prosecuted.
Like any hostel we do have a check out time. Normally a hotel would request you to check out at 11am, as a hostel with a busy turn over, we do request check out at 10am and of course we are really sorry that this was not convenient for you.
You feedback regarding the height of the mirror has been noted.
I am afraid that on this occasion we cannot offer you a refund and I am sorry that you had been disappointed during your stay with us.

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Reviewed 15 January 2014

Was a bit dubious at booking in to a Youth Hostel for my stay in Liverpool rather than a hotel but as soon as I got there my doubts were gone. The reception area was well refurbished with a bar and snacks. We had a twin room with en suite which was clean, the bedding was fresh, well washed, and suitably comfortable. Breakfast in the morning had plenty to offer and all staff were welcoming and friendly. Not being from the area they were happy to answer all of our questions and were great!
The only downside was that the shower could have been a bit more powerful and where we were placed had a lot of stairs. But hey, you can't have it all! Especially when you're paying a bargain price compared to places like the Travel lodge or Premier Inn!
Definitely stay in a Youth Hostel again!

  • Stayed: January 2014, travelled with friends
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Thank BP118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHALiverpoolManager, Manager at YHA Liverpool, responded to this reviewResponded 16 January 2014

We appreciate your feedback and we apologize for issues with water pressure. We hope that your stay has been enjoyable and we are very glad to hear that you liked our breakfast. I will pass your possitive feedback about staff to all team members. It would be lovely to see you again.

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Reviewed 12 January 2014

Stayed there for one night for 11pounds and didn't have a problem. it was a quiet period so there were only one other person in my dorm of 6. There's a ensuite in the room and it was clean. The room was nice and warm. Helpful staff too. There is wi-fi but you have to pay for it. The location is right next to the Albert Docks and everything is in walking distance

  • Stayed: January 2014, travelled solo
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Thank Kimmo18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHALiverpoolManager, Manager at YHA Liverpool, responded to this reviewResponded 16 January 2014

Thanks for your feedback. We are very happy to hear that you have enjoyed your stay. We offer free wi-fi for all HI members, so please consider to join in the future to be able to use all benefits. Hope you will be able to visit us again.

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Reviewed 6 September 2017
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  • Stayed: August 2017, travelled solo
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Thank OliverZena
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YHALiverpoolManager, General Manager at YHA Liverpool, responded to this reviewResponded 9 September 2017

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Reviewed 18 July 2017
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  • Stayed: July 2017, travelled as a couple
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Thank Marc S
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YHALiverpoolManager, General Manager at YHA Liverpool, responded to this reviewResponded 23 July 2017

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Reviewed 3 July 2017
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Room Tip: 残念ながらここはロッカーがなかったです。
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  • Stayed: May 2017, travelled solo
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Thank Dtana
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YHALiverpoolManager, General Manager at YHA Liverpool, responded to this reviewResponded 5 July 2017

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Additional Information about YHA Liverpool

Address: 25 Tabley Street | off Wapping, Liverpool L1 8EE, England (Formerly International Youth Hostel)
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 111 Speciality Lodging in Liverpool
Price Range: £13 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YHA Liverpool 4*
Number of rooms: 27
Official Description (provided by the hotel):
Right at the heart of everything Liverpool has to offer, this backpackers' hostel is just a stone's throw away from the historic Albert Docks. Close to the city centre, this newly refurbished Youth Hostel in Liverpool is perfect if you're looking for a cheap city break. YHA Liverpool at a glance: £70,000 renovation Extended bar - perfect for relaxing with friends over a drink! Fully refurbished reception area with brand new furniture, lighting, flooring and decor Updated lounge and games room Enhanced CCTV security Not far from the Tate and the International Slavery Museum, Maritime Museum and the famous Beatles Story, there is plenty to do in this city of culture. Don't miss out on the ferry across the Mersey - the terminal is just a short walk away. Just minutes from city centre shopping, live music venues, clubs and bars, including the famous Cavern Club, YHA Liverpool is the perfect location for a budget weekend break. The relaxed and friendly atmosphere at YHA Liverpool makes this a perfect venue for catching up with friends and seeing what this beautiful city has to offer. YHA members can enjoy free Wi-Fi in social areas at YHA Liverpool! ... more   less 
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