This is a reasonable hotel. Staff were friendly, breakfast was good (particularly the sausages) and maybe the single room was a bit small.
Two things let the hotel down... breakfast was 'spolied' by finding a stack of dirty plates that obviously hadn't been looked at when the came out of the washer and the chef came into the dining room, picked up a croissant, went to the door, turned round & put the croissant back.
Second was the parking. I have no problems with the way they operate the system with double parking and leaving your keys at reception. However my car was blocked in by 'Nick from Head Office' who obviously arrived for his days work in the morning but gave zero thought to the possibility of someone checking out & wanting to leave the car park. If 'Nick' had left his keys at reception like everyone else there would be no issue... but he choose not to, obviously thinking he was different from his customers and the rules didn't apply to him. 4 visits to reception to try & track 'Nick' down.
'Nick from Head Office' you may think you are important but you left a very bad impression of the way your company operates & it's regard to customers.
So overall, a reasonable stay completely spolit by the selfish attitude of 'Nick from Head Office'. (And I bet 'Nick from Head Office' doesn't pay the £10 per day parking fee.)
- Official Description (provided by the hotel):
- Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed L3 lounge bar, with its cool atmosphere and staff, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi and flat screen TV's. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our superior or four poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more less
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- Also Known As:
- Feathers Hotel Liverpool